Both Heidi & Russell were very thorough with the work and kept us updated with the progress they were making. They seemed helpful and knowledgeable about flagstones, and gave us advice on how to care for The flagstones once the cleaning process was completed. They were careful to listen to us explaining what finish we required and carried out the necessary work. Would recommend them to friends.
By Suzy P, Kendal, 11 April 2019
Good service and very pleased with the result.
By Lynda H, Bentham, 01 April 2019
The work was done professionally to the highest standards. The room has been absolutely transformed by the expertise of all the team.
I cannot thank you enough for rescuing my kitchen!
By Penny P, Blackburn, 23 November 2018
Heidi has done a fantastic job cleaning my floor tiles and resealing the grout. It looks like a new floor. I'm very happy with the results. Thank you Heidi.
By Karen B, Lancaster, 16 August 2018
Very nice job. Tiles much better. Many thanks. All the best - Simon
By Simon R, Lancaster, 25 May 2018
By The F, Morecambe, 09 April 2018
Very competent and extremely efficient, as well as pleasant to have in my house.
By Mrs C, Settle, 20 March 2018
Amazing improvement to the Victorian tiles in our hall, with the cracked and broken ones replaced and everything cleaned to get rid of decades of grime. Many thanks for a professional job.
By Tony W, Lancaster, 11 March 2018
Heidi and Russell brought back to life our beautiful Victorian tile mosaic which was in dire need of restoration with two big patches of tiles missing and filled with cement and some other tiles cracked. We were very happy with the result and everything was as they had explained. Both Heidi and Russell were very approachable and honest. Russell was also able to give us a reference to replace some of our missing fireplace tiles which we are very grateful for as it worked ou very well for us. So we definitely recommend Heidi and Russell.
By Ines C, Lancaster, 21 January 2018
Great service and friendly
By Katie D, Lancaster, 10 November 2017
We found old flagstones under the carpet which were in need of cleaning. Russell came out to view work and he recommended painting areas of cement with grout paint to match flagstones. Pleased with the work carried out and help and information received from himself and Heidi.
By David P, Hawkshead, 30 October 2017
It is rare to encounter businesses which place customer interests and expectations at the forefront. Heidi provided all relevant information which enabled us to make an informed decision. We were very pleased with the professionalism and the results.
By Anne S, Preston, 28 September 2017
Very pleased with the result and being informed of correct cleaner to use as not been advised when I originally bought the tiles.
By Zoe E, Carnforth, 25 September 2017
Heidi was great. She worked really hard and came back within just a few days to apply the first seal so it was all ready for guests at the weekend! She also gave us some great tips about cleaning and maintaining the tiles, and touching up damaged areas. Thanks v much!
By Nicola D, Ulverston, 22 September 2017
Heidi obviously takes pride in her work. She worked very hard and did a great job of polishing and resealing a slate floor which was stained and in parts covered with adhesive after being covered with vinyl flooring. The finished floor looked great.
By Hazel P, Lancaster, 07 September 2017
Heidi was very friendly and professional. My conservatory floor tiles look amazing. I am arranging for all my house floor tiles to be cleaned in a couple of months too. Excellent service and I am very happy with the work done.
By Karen B, Lancaster, 14 July 2017
Only time will tell if the grout remains clean, I've been assured by Heidi that no matter what spillages we have the grout will remain clean and not change colour, I hope this is the case!
By Idris , Bolton, 13 July 2017
Heidi gave us excellent service - a friendly and very professional Tile Doctor. Delighted with the results as our Victorian floor tiles look so much better. Heidi left us with all the information and products we need to take good care of our floors in the future.
By Faith L, Airton, Near Settle, 07 July 2017
Great job done by Heidi, very informative and a diligent worker, large flagstone area with over 100 yrs muck, cleaned up excellently Thank you
By Kathleen D, Great Harwood, 06 June 2017
By Nadine L, Brampton, 10 March 2017
Excellent friendly service. Was very impressed with the result on my tiles.
Would highly recommended.
By Susan K, Port Sunlight , 15 February 2017
Delighted with the results..have already recommended to friends and guests. Thank you
By Mrs H, Kirby Lonsdale, 13 February 2017
Very pleased with service .
By Jayne K, Water Rossendale, 10 February 2017
Fantastic job. Heidi is very talented.
By James C, Goadsbarrow, 08 December 2016
Honest and fair and was happy with the results.
By Amanda C, Barrow In Furness, 10 November 2016
I rang Tile Doctor to enquire about the service it provided.
Heidi came round that afternoon and demonstrated the products that could be used to clean my kitchen floor tiles.
I immediately booked an appointment!
I have in the past tried all sorts of products/machines to try and clean my floor tiles to no avail.
My kitchen floor is now as good as new..
I cannot tell you what a difference this has made to my kitchen.
Thank you Heidi.
By Jayne W, Cragbank, 04 November 2016
very happy with the work done by Heidi and Russell .
By Dave F, Cleator Moor, 03 November 2016
Heidi was very pleasant and gave good advice, suggesting the cheaper option which has been effective in achieving the result I wanted.
By Sally T, Ramsbottom, 03 November 2016
Worked very hard, and came back at the weekend to finish off.
By Philip M, Windermere, 27 July 2016
Heidi was very friendly, providing an excellent service in a professional way. We are quite confident if there are any problems she will be helpful.
By Jonathan C, Kirkby Lonsdale, 24 July 2016
They worked very hard as it was a difficult job. We were very pleased and surprised by the excellent result.
By Helen K, Roughlee, Burnley, 10 June 2016
Another fantastic job, thank you Heidi
By Mrs K, Preston, 02 May 2016
Brilliant service my floor just wouldn't be the same without Russell !!!
By L S, Hambelton, 15 April 2016
Heidi arrived on time, even after a two hour drive. She was very professional in her approach to the job and consulted me if necessary. The finished result is wonderful. I am very, very pleased with everything.
I have put my before and after photographs on my Facebook page.
Many thanks to Heidi Taylor and Tile Doctor
By Constance J, Maryport, 15 April 2016
Swift and professional - the grouting is now clean and even
By Andrea B, Halton Rd, 04 March 2016
Russell & Heidi very personable and friendly
By Richard C, Workington, 08 February 2016
Heidi worked solidly while here, she ensured we knew what and why she was doing things. We anticipated some damage to skirting boards, toxic odours from harsh chemicals and considerable mess but the work was very controlled and confined, chemicals were not toxic and damage to skirting boards minimal. We are pleased with the result. Thank you Heidi
By Frances C, Blackburn, 15 January 2016
I am extremely happy with the end result of my kitchen floor, Heidi done a wonderful job of restoring the tiles original colours.
By Karen B, Carlisle., 17 December 2015
We're happy we've chosen such professionals: our floors are now shining! Just carry on with such motivation and skills!
By Giulia P, Lancaster, 17 December 2015
very happy with the work done. My floor looks (and is!) really clean for the first time since we moved in two years ago! Heidi was cheerful and pleasant and worked really hard to achieve a very good effect. Thank you.
By Mrs B, Kendal, 11 December 2015
Both Russell and Heidi were helpful and particularly flexible in view of the flooding at the time
They were both professional and polite and did the job thoroughly
I was delighted with the result
By Alison P, Sedbergh, 07 December 2015
Heidi and Russell were very pleasant to deal with.
By Claire , Lancaster, 14 October 2015
Heidi did the most amazing job cleaning the grout and tiles in our bathroom. She was accommodating; fit us into her busy schedule and was very professional. She had her work cut out for her with our mosaic floor tiles, but she delivered and went above and beyond. Would highly recommend her to anyone. In fact I'm keeping her number in my phone for the next time our tiles need a good clean!
By Ismail L, Bolton, 07 October 2015
clean, efficient - a good job well done
By Andrew T, Carlisle, 25 September 2015
Floor looks good
By Helen C, Heskin, 16 September 2015
Heidi was very professional and kept at it until the tiles had been restored to their former Victorian glory. She was friendly and helpful, giving advice where needed.
By David C, Accrington, 13 August 2015
Fantastic service, bent over backwards to accommodate a short timescale !
By Richard C, Poulton -le- Fylde, 13 August 2015
The condition of my tiles set quite a challenge, which 'Tile Doctor' rose to and repaired, cleaned, sealed to a wonderful finish. The hallway looks fantastic; I am thrilled.
By Helen W, Barrow-in-furness, 13 May 2015
The original tiles from when the our house was built in 1903 are back on show after being covered up for the past 35 years. A wonderful feature that helps gives character to the property.
By Andrea M, Poulton-le-fylde, 16 April 2015
Very good, professional service. Listened to my concerns re being on a private water supply and soak-away system meaning very strong chemicals not being suitable and acted accordingly. The work was done in a timely fashion and Heidi helped me put furniture back in place afterwards which was a great help. Very satisfied with the service provided. Feedback date 27.3.15. (Sorry, box above won't let me insert feedback date.)
By Vivian , Great Langdale, 27 March 2015
Delighted with results and would definitely recommend Tile Doctor. Very professional and informative service!
By Mrs B, Hesketh Bank, Preston, 25 February 2015
Heidi was professional and very friendly. Very happy.
By Danielle Y, Blackburn, 14 February 2015
Excellent service and advice given. After initial restoration had a problem with salt deposits. Contacted Heidi and she immediately arranged to strip seal and treated area until problem was rectified. Kept in touch with me until I was satisfied and gave after care advice and left samples of products to use in future. My hallway is restored beautifully now
By Michelle F, Barrow Island, 23 January 2015
Heidi was very thorough and kept me continually informed at each stage of the cleaning and sealing process.She has great knowledge and enthusiasm! I was unsure whether to have a matt or gloss finish and Heidi was very patient as I hummed and ha'd! Having settled on matt she said it would be no problem if I changed my mind - she would come back and apply a gloss finish at no extra charge, brilliant service! (I am still thinking about it!) Thank you
By Robert S, Lytham St Annes, 15 January 2015
Most reliable, hard working, obliging and personable. We would certainly commission work from you again if needed and recommend you to others.
By David K, Chorley, 18 December 2014
Will recommend to friends and colleagues
By Michael R, Wigton, 11 December 2014
It was all much easier than I expected. Heidi was a pleasure to have around - she worked so hard! It was worth every penny and I would not hesitate to recommend Tile Doctor to friends. The difference it's made to my house is fantastic! Thank You, Heidi and Tile Doctor!!! xxx
By Melissa G, Ribchester, 27 November 2014
Very friendly, honest about what could be achieved.Very tidy and left everything clean.
By Gary W, Glenridding, 14 November 2014
The floor did clean up well (not quite as well as I would have liked but I don't think this is a fault of the tile doctor more the nature of terracotta tiles) it now has a nice shiny finish - just need to get used to it looking so shiny. I would definitely recommend especially if you want a fresh look to old tiles.
By Maria S, Wrea Green, 13 October 2014
Good job a reuse of a rather poor sealing job good work thanks
By John , Barrow, 29 September 2014
Fantastic service from start to finish. 100% trustworthy. Bathroom floor is like new - I thought prior to the tile doctor visit that I would end up having to get a new floor as unknown products/chemicals had built up over the years. Not a water/chemical mark can be seen. Visitor to the house mentioned it is like a new floor!! I would thoroughly recommend Heidi and I shall be using her in future to maintain all our hard/ceramic floors!!
By Gayle B, Hest-bank, 02 September 2014
No one has contacted me ?
By Mrs A, Preston, 14 August 2014
Thankyou Heidie for your professionalism and especially your advice. I am very pleased with my kitchen floor and would not hesitate in recommending you
By Margaret R, Leyland, Preston, 07 August 2014
very efficient, very friendly and really did a great job. highly recommended
By Prashar , Lower Dolphinholme, 08 July 2014
Thank you Heidi for a very professional job, you explained each step of the process clearly, and how we should care for the floor in the future. There are a number of properties in our area with similar type floors, we would highly recommend Tile Doctor to them, to refurbish there stone floors. Kind Regards Alan
By Alan G, Hexham, 01 July 2014
Friendly, efficient and helpful service. Made a great difference to our floor. Great to see what colour the grouting is actually meant to be!
By Mrs S, Milnthrorpe, 19 June 2014
We thought the tiled floor was beyond hope with plaster, paint and foaming sealer marks after some building work. Heidi removed all the contaminants, cleaned the floor so that it looked as good as new, and then sealed it so that it looked even better! Marvellous service and lots of advice on how to keep the new look.
By David A, Penwortham, 19 May 2014
Heidi cleaned a very dirty tiled floor back to its original state and it now looks superb.
She was extremely professional and courteous but just as important she didn't leave a mess like a lot of tradesmen do !!!
I would have no hesitation in recommending Heidi to any of my friends to carry out similar work.
A job well done !!!
By Chris P, Chorley, 17 May 2014
Verry good tidy work
By Tierney , Merseyside, 11 May 2014
Heidi was very friendly and carried out a fantastic job. I would definitely recommend her services to any family and friends.
By Mrs B, Southport, 23 March 2014
Absolutety delighted the tiles were very marked in places but Heidi has managed to get them off and the tiles are back to their true colour which I hoped they would be. Heidi explained step by step the procedure and I am very pleased with the result Thank you very much for the time spent and I would recommend Heidi -- Veronica
By Veronica R, Cockermouth, 16 February 2014
Heidi worked really hard and was determined to remove the staining from my bathroom tiles. My fireplace is like new. We're really pleased with the results.
By Kim S, Nr Over Kellet, 29 January 2014
Fascinating seeing Victorian tiles being restored to their former glory. A job well done. Thank you.
By Trevor H, Near Milnthorpe, 24 January 2014
By Deborah T, Blackburn, 16 December 2013
Excellent service received from Heidi please say thank you to Heidi
By Mrs. G, Aylesbury, 12 December 2013
Heidi and Russell were both easy to work with and the floor is looking really good!
By Graham S, Broughton In Furness, 22 November 2013
Very professional & would recommend to my friends. The transformation of my tiles was excellent.
By Tim E, Inskip, 08 November 2013