Rupert provided a very prompt, efficient and high standard of work. He was very pleasant and I was very pleased with the results.
By Mrs C, Cobham, 09 September 2019
Rupert was timely, conscientious and thorough. Would recommend him.
By Gillian N, Farnham, 19 August 2019
Thanks to the Tile Doctor my shower is looking great, I won’t be embarrassed to let visitors use it anymore! Rupert worked hard & was a very pleasant man. I highly recommend the service it’s much cheaper than having to replace a horrible shower.
By Sarah C, Woking, 19 August 2019
By Helen T, Frimley, 19 August 2019
Rupert was timely neat and tidy and a pleasure to deal with.
By Chris W, Weybridge, 12 August 2019
Prompt, professional, efficient and a fair price. Rupert did an excellent job. Very happy to request further work and to highly recommend him to friends and family. Thank you.
By Neil S, Cobham, 05 August 2019
Rupert cleaned and repaired a victorian tiled floor for us. We are very pleased withe the result. he is reliable and pleasure to deal with.
By George J, London, 05 August 2019
It was a pleasure to deal with Rupert McLeod, who was on time, efficient, professional, clean, and the job came in as estimated.
By Simon B, Epsom, 05 August 2019
Rupert visited my property in Guildford and we discussed what might be wrong with the tiles. I was delighted that he recommended very sensible first steps that helped me keep the costs down without overdoing it with unnecessary work, while also still addressing the problem (of cracking and staining grout). Thank you Rupert, I'll definitely call you in future next time a tile job comes up or this problem resurfaces.
By Liam L, Guildford, 29 July 2019
Very pleased with our cleaned and sealed slate floor. We are discovering colours in the tiles we didn't know existed!
By Lesley J, Farnham, 22 July 2019
Great guy super job , friendly, helpful, kept me informed , good communication
By Keith A, Waybridge, 03 July 2019
Efficient and excellent job.
By Emily M, Walton On Thames, 02 July 2019
Excellent service and very pleased with the results
By Jane B, Godalming, 01 July 2019
Absolutely delighted with work done on cleaning, restoring and sealing my bathroom tiles. Highly recommend as very professional, tidy and competitively priced .
By Fiona , Claygate, 01 July 2019
Thanks. very pleased.
By David B, Cranleigh, 24 June 2019
I had a floor that had just been laid with very heavy grout haze. I had already had advice from two other professional floor cleaners who had advised me that the floor was irreparable and would need to be pull. . .
d up. As soon as I spoke with Rupert, it was clear he was extremely knowledgeable. He asked questions none of the other companies had. By understanding the specific nature of the problem, he was able to solve it by first removing the grout polymers and then applying an acid wash. The floor came up brilliantly. Rupert was the only person I spoke to that could fix this, everyone else told me I needed to replace my floor! Superbly knowledgeable, professional and did an excellent job. Don't bother speaking to anyone else, just call Rupert!
By Pascoe R, Guildford, 10 June 2019
fantastic service and excellent job
By Mr F, Farnham, 04 June 2019
Rupert McLeod was knowledgeable about the issues with our limestone flooring and carried out the claaning and resealing process in a thoroughly professional manner. He is polite and pleasant to deal with and cleaned up properly after the work was completed.
By David C, Haslemere, 28 May 2019
I found Rupert after few unsuccessful attempts to clean our 1930s' quarry tiles myself. I received a few quotes and choose his as it was most comprehensive and detailed. The end effect was a freshly clean, polished and restored floor. I would recommend Rupert to anyone who is looking for a quality outcome. I hope to request his services in the future.
By Magdalena C, Epsom, 20 May 2019
Kitchen, utility and WC area terracotta tiles cleaned and resealed.
By Stuart H, Camberely, 20 May 2019
Bathroom looks better than it did before
By Baz P, Dorking, 23 April 2019
Good job for sensible price
By Peter T, Epsom, 23 April 2019
Tiles look brilliant, very pleased with the results!!
By Ainslie B, Esher, 15 April 2019
Rupert was very quick to reply to my enquiry and seemed like a genuine guy. He came back with no query to re-do some of the repairs.
By Helen G, Walton-on-thames, 15 April 2019
Friendly, professional, high standard service by Rupert. I would absolutely use him again & highly recommend him to others!
By Venetia C, New Malden, 15 April 2019
Good finish, happy with the job
By Emma L, Dorking , 15 April 2019
My kitchen floor was thoroughly cleaned and areas of crumbling grout were repaired. I am very pleased with the results.
By Michelle D, Fetcham, 15 April 2019
Good job done, obliging and helpful
By Marion E, Churt, Farnham, 09 April 2019
Rupert has done a brilliant job bringing our limestone kitchen floor back life. Has made the entire kitchen look new again. Great attention to detail and a pleasure to have round the house, would highly recommend.
By Andrew M, Godalming, 18 March 2019
Great service Thanks
By Angela , Ewshot, Farnham, 04 March 2019
Polite, professional, responsive. Managed my expectations with regards to results on limestone and did the best job possible. Would recommend.
By Laurian S, Ash Vale, , 04 March 2019
The West Surrey Tile Doctor, Rupert Macleod, arrived on time, worked hard while he was here and left the floor looking something like it must have looked when installed 20 years ago. I was seriously pleased w. . .
th the result and would recommend highly to all my neighbours. Thank you
By Mary G, Richmond, 25 February 2019
We had 2 visits from Rupert, I think interns of the first visit when we had tiles repaired our expectations may have been some what unrealistic though our expectations were based on The Tile doctor general si e. The second visit where the tiles were stripped and clean. the finish was excellent, so our scores reflect both visits
By Alex D, Kingston , 19 February 2019
Rupert was brilliant! Delighted with the results and he was very professional .
By Claire M, Isleworth, 11 February 2019
Excellent service. Rupert was great, would definitely recommend him and use again!
By Victoria R, Haslemere, 11 February 2019
Professional friendly service
By Amanda B, New Maldon, 04 February 2019
Rupert was very professional and carried out the work exactly as described during the quotation phase. He cleaned, regrouted and resealed our travertine shower and a small area near the toilet. Both areas now look so much better. He also gave me really good tips and ideas on how to manage it all moving forward so that it stays clean and mould free. Thank you.
By Heidi B, Pyrford, 28 January 2019
Professional and friendly service
By Luis , Hayes, 28 January 2019
Great job.Floor looks amazing.What a difference.Excelend workmanship.Left clean and tidy.5 stars.
By Tomasz P, London., 31 December 2018
Very helpful and efficient service.
By Kirsty W, East Molesey, 31 December 2018
By Jane S, Camberley, 31 December 2018
Rupert was fantastic. Very quick response to my initial enquiry. I can't tell you how thrilled I was with the floor. It looks better than I've ever seen it. It really does look like a new floor. Service was pr fessional, polite and exactly as described. I would thoroughly recommend Rupert to family & friends.
By Laurie D, Woking, 31 December 2018
Polite and friendly. Neat and tidy workman.
By Jo C, Farnham, 18 December 2018
Rupert was very punctual, pleasant and worked hard. Our terracotta floor had been down for 22 years and the tiles and the grouting now look very much like they did 22 years ago.
By David B, Haslemere, 10 December 2018
Rupert is very knowledgeable and did a great job with our ageing bathroom.
By Julia R, Cobham, 27 November 2018
Unfortunately Rupert, despite his obvious knowledge, was unable to solve the problem that we had identified and which he had originally thought would be easily dealt with.
By Jonathan G, Godalming, 26 November 2018
well done Rupert. youve transformed my kitchen floor. Will recommend you to all.
By Rupert P, Leatherhead, 26 November 2018
I needed a floor dealt with by a certain date within a week of my enquiry and Rupert worked around his busy schedule in order to fit me in. Most grateful.
By Pippa L, Ashtead, 19 November 2018
excellent job,on time, courteous clean job throughly recommend
By Mr N, Guilford, 19 November 2018
Very professional job by Rupert. On time, clear about what he was doing and very personable.
By Jon , Epsom , 19 November 2018
Professional and reliable service.
By Henry B, Woking, 05 November 2018
We are absolutely thrilled with Rupert's transformation of our orangery/kitchen floor tiles and grouting. It has completely bought back the floor to life and the tiles look like new. I would have no hesitation in recommending Rupert to all my friends.
By Mrs P, Kingston Upon Thames, 05 November 2018
By Amanda J, Wimbledon, 05 November 2018
Proactive and professional. Great communication throughout.
By Cameron W, East Sheen , 05 November 2018
By Leanne T, Claygate Esher , 05 November 2018
The work was fine and done quickly and on budget but he spilt something on our new carpets which took some time to remove which was rather annoying
By Aileen D, Hampton , 29 October 2018
very prompt efficient and timely service
By Clinton H, Epsom, 29 October 2018
Tenant very pleased with the results
By Beverley W, Weybridge , 29 October 2018
The tile doctor did need to return to complete the job as on the first day it was not quite done and tiles needed to be made more even. The final result looks good. They are old tiles so it was a difficult job.
By Sarah M, Godalming, 29 October 2018
Amazed at the transformation of our travertine tiled floor! Had forgotten how good it looked when it was first laid. Rupert was punctual, polite, pleasant and tidy. Highly recommend him!
By Susan L, Epsom, 22 October 2018
Good service, work completed as promised
By Nicky H, Ashted , 19 October 2018
Excellent service, knowledgeable, polite and efficient. Thank you
By Charlotte D, Nr Farnham, 19 October 2018
Great service as always, my tiled stone floor looks great
By Amanda F, Effingham , 19 October 2018
Service was good and prompt. Slightly let down by not turning up for the 1st appointment and having to wait 2-3 weeks for the next available slot.
By Damian S, Esher, 01 October 2018
Professional, friendly service. Thank you
By Ken A, Woking, 01 October 2018
First class job,first class service,the finished result is amazing! Thank you Rupert
By Christine F, Caterham, 24 September 2018
Rupert was very punctual and professional. The work was completed within 3 days of my original enquiry and to a very high standard.
By Rebecca E, Epsom, 17 September 2018
Rupert did a fabulous job throughout. Initially directing me through TileDoctor when I contacted him directly then the estimate and the work were quick and top quality. We'll certainly recommend h to family, f iends and neighbours
By David L, Chertsey, 17 September 2018
Excellent work, reliable and competitive. Will have Rupert back when we need to get the tiles looked at again.
By Hartej J, Walton-on-thames, 17 September 2018
Amazing, looks like I’ve got a new kitchen floor. Hated the white grout always looked dirty now it’s grey easy to clean thank you millions
By Donna B, Windlesham, 10 September 2018
Professional, tidy ,clean.very happy
By Tony F, Dockenfield Farnham, 10 September 2018
Rupert was professional and friendly. He took the time to take away and test one of our tiles, and returned it promptly. We seem to have a rather tricky stone patio - and Rupert took the time to do his research before recommending what would be possible. We look forward to using Rupert in the future.
By Joanna P, Farnham , 07 September 2018
Rupert was very prompt and professional, cleaning one shower and regrouting another. He came back quickly to resolve an issue and was polite and well mannered throughout.
By john M, Camberley, 03 September 2018
Very pleased with service
By Simon H, Woking, 29 August 2018
Rupert did an excellent job of cleaning up our outdoor porcelain tiles, after the landscaper left with them with grout residue that couldn't be shifted.
By Ian G, Camberley, 29 August 2018
Very pleasant and satisfied with the thoroughness and professionalism.
By Mohan , New Malden, 20 August 2018
Very pleased with the improved appearance of the quarry tiles. Rupert also very helpful in removing the ancient paint splashes from other tiles.
By Suzanne F, Orpington, 13 August 2018
Rupert was very professional, very knowledgeable and did an excellent job of my kitchen ceramic tiles. I would recommend him to anyone needing tiles to be cleaned.
By Mrs N, Guildford., 13 August 2018
Absolutely First Class Service ... very very happy! Rupert was professional, courteous and knowledgeable ... in short nothing was too much trouble. All my email / text communications with Rupert were dealt w th in a timely manner, and Rupert's time-keeping was impeccable. I am supremely pleased with the end result and will certainly be using the services of your company again! Thank you.
By Anna , Windlesham, 06 August 2018
Rupert did an excellent job.
By Rene D, Guildford , 06 August 2018
Friendly professional service. Great results.
By Steve W, London, 25 July 2018
Rupert was knowledgeable, fast and efficient. A job well done Thank you
By Nathalie V, Weybridge, 20 July 2018
Floor looks amazing. Much cleaner than I was expecting.
By Lisa.norton , Bexley, 19 July 2018
Excellent job, much appreciated
By Sean H, Epsom, 19 July 2018
Very efficient and friendly service
By Nicky E, Chobham, 17 July 2018
I was very pleased with the professionalism and work that Rupert carried out on our floor and would refer him.
By Mike S, Haslemere, 10 July 2018
Thanks Rupert, Happy with the work. Lee
By Lee T, Lewisham, 10 July 2018
Rupert has been cleaning our slate bathroom annually for theee years now. He does such a thorough and detailed job and our bathroom looks amazing, like it was the day we had it fitted. A really decent chap to have in the house, professional, tidy and respectful of working in someone’s home. Would highly recommend Rupert to anyone.
By Andrew C, Brighton., 06 July 2018
Better than when they were first laid! Rupert did an excellent job and meticulously cleaned a large area with a superb result.
Very pleased, will certainly recommend to anyone needing tile cleaning.
By Gayle C, Epsom, 03 July 2018
A very good job done with little fuss.
By Piper D, Weybridge, 03 July 2018
Rupert did a fantastic job. He was diligent and reliable, and performed the work to a great standard in very short order. We would have no issue recommending his services to friends and family.
By Fiona S, Walton-on-thames, 27 June 2018
Rupert was punctual and courteous. He worked hard all day and did a very professional job. We are very happy.
By Laura S, Sunbury On Thames, 27 June 2018
First class professional job. Floor looked like new afterwards
By Gary M, Tunbridge Wells , 25 June 2018
Our kitchen floor has been transformed. Great service.
By Carolyn R, Plumpton Green, 25 June 2018
Very professional and a good service
By Martin W, Working, 19 June 2018
Rupert was efficient and prompt in his communications at all times. He was pleasant to have in the house. He did a great job of removing the previous degraded grouting and then regrouting the area. There were several cracked tiles which needed replacement, this was not initially carried out to a satisfactory standard with two tiles proud of the surrounding flooring. We promptly contacted Rupert about this and he was quick to arrange a return visit to rectify the work. Our kitchen looks a lot cleaner and brighter thanks to Rupert's work.
By Amy L, Hazelmere, 15 June 2018
Professional, friendly, reliable and diligent. 10/10
By Adam T, Cobham, 06 June 2018
We had used Rupert for 2 jobs ,bathrooms and polishing marble floor and will be using him again and not hesitate to recommend him. He completed the work to our satisfaction and also re did some areas. Was also respectful of the house when working. All round a very good customer experience
By Nicky K, Surbiton, 04 June 2018
Rupert took time to discuss, the work carried out excellent and very clean.
By Simon Y, East Molesey, 18 May 2018
What a wonderful service you offer! I’ve tried many products to try and restore my patio but none have worked. Rupert was brilliant and did a great job! I would recommend this service to anyone thinking of restoring tiles - I’m really happy with service - thank you
By Francesca H, Surbiton, 16 May 2018
Rupert arrived timely, and was very clear about what we should expect flowing the service and then how to continue ensuring my limestone floor is well cared for. Good service and results. Thank you
By Lyndsey S, Surbiton , 14 May 2018
By Michael D, Claygate, 04 May 2018
Rupert arranged an prompt visit and provided a quote for the work and arranged an early appointment to do the work. He was extremely professional in his approach, friendly and respectful and produced an excellent finish to the three areas which needed attention. Would thoroughly recommend him to others requiring this type of work.
By Arthur D, Epsom, 04 May 2018
Amazing service, very amicable and professional, too.
Rupert was prompt, efficient and extremely thorough. I'm incredibly pleased with the service received and won't hesitate to use him again or recommend him to others.
By Mrs M, Camberley, 02 May 2018
Excellent job done by Rupert. Really pleased with the results and would highly recommend to friends and family.
By Linzi G, Haslemere, 26 April 2018
I was really pleased with the work Rupert did for us. He responded very quickly to my initial enquiry and was able to do the work within 2 weeks. He did a great job, gave us advice, answered all my questions about tiles patiently and did our floor as well! I would highly recommend Rupert.
By Linzi G, Haslemere, 26 April 2018
Very pleased with the service provided and I recommended Rupert to a friend as a result.
By Richard M, Esher, 21 April 2018
Very nice job, delivererd exactly as quoted. Verry happy customer. Thank you Rupert!
By Richard T, Cobham., 19 April 2018
By John F, Leatherhead, 17 April 2018
Great job thank you
By Rachel , Caberley, 17 April 2018
I was really impressed with Rupert's manners and professionalism and the advice he gave. He was punctual, courteous and the restoration of our encaustic bathroom tiles to how we had envisaged was fantastic. Happily recommend.
By Louise K, Epsom, 02 April 2018
Rupert communicated really well throughout the process. The tiles look so much better and I am really pleased with the work!
By Constance B, Guildford, 29 March 2018
Rupert did a great job. Will definitely use his services again.
By Diana R, Ashtead, 25 March 2018
Rupert is really professional and efficient and got my tiles cleaned and re-sealed so they look as good as new. Really happy with the service.
By Victoria , Richmond, 23 March 2018
Very explanatory from the beginning, punctual and very professional. Have recommended him to friends.
By Miss P, Brighton, 09 March 2018
By Paul M, Surbiton, 09 March 2018
Rupert completed two pieces of work for me: 1. Renovating a limestone tiled floor to the hall and kitchen including replacing some cracked and damaged tiles. 2. Refreshing the tiles, replacing and relaying some tiles and renewing the silicon sealant in our bathroom. Both jobs were done well and I was especially pleased with the improvement to the limestone flooring. Polite and professional I would use Rupert again and recommend him to others.
By Peter T, Kt139qz, 25 February 2018
Brilliant service tiles look fantastic would recommend this service. I am very happy with the end result!
By Clare R, Chertsey, 20 February 2018
Very good job
By A J, Leatherhead, 19 February 2018
Excellent job done on our tiles, thank you Rupert!
By Sally T, South Chailey, Lewes, 17 February 2018
First class service and work from a really nice , approachable and friendly guy . We would not hesitate to use Rupert again and recommend him highly
By Andrew C, Camberley, 14 February 2018
Very professional service, floor looks completely different, like new. Very pleased. Rupert was a pleasure to deal with.
By Liz L, Cobham, 06 February 2018
Rupert has done a fantastic job. Kitchen/hall floor looks great. I highly recommend the 'Tile doctor'.
By Irina , Worcester Park, 26 January 2018
Amazing results, on stone floors, showers and Indian Stone bathroom surrounds. New grout in patchy areas looks great Will definitely have this done every couple of years going forward.
By Amanda F, Effingham, 24 January 2018
First rate - managed to remove red wine stains from stone fireplace within an hour.
By Andrew W, Woking, 17 January 2018
Our quarry tile floor had been damaged by a builder not protecting the floor when plastering the ceiling. The floor had acid marks and also had not been treated for several years. Rupert was very thorough and determined to ensure that we had a good result. The floor now looks great, much better than before the plaster spill and we are very happy with the result.
We are asking Rupert for a quote for refurbishing another quarry tile floor in our porch.
By Bob S, Farnham , 12 January 2018
Very responsive, very professional, dates available quickly, work done to a very high standard.
By Nick M, Oxshott, 12 January 2018
The work was carried out efficiently and in the time that we were quoted. We are very happy with the results, the floor looks very good.
By Professor P, Walton On Thames, 09 January 2018
By Frances C, Weybridge , 27 December 2017
Rupert dos a good job cleaning our kitchen and bathroom tiles and replacing mastics. He did make some extras from what we've agreed which was very impressive
By Ekaterina S, Virginia Water, 25 December 2017
Rupert was very friendly and the floors look much better. Only downside are the black marks on the kickplates under the cupboards and some of the skirting. I am hoping these will buff out.
By Jenifer H, Chertsey, 23 December 2017
very nice guy, great job, very happy
By Elena L, Surbiton, 22 December 2017
Rupert was on time, respected our house all appropriate measures were taken.
All work was fully explained prior to commence.
The finished works are excellent our limestone flooring
looks almost like when layed 8 years ago!!
So credit where due
Note there was very little hoovering to do which Rupert
said there would be.
By Janet L, Woking, 20 December 2017
Rupert was quick to respond to my enquiry and realistic about the finish he thought he could achieve with my terracotta tiles. When problems arose he was able to offer good solutions. His time keeping was excellent and he was a very friendly person to have working in the house.
By Claire P, Godalming, 18 December 2017
Professional, courteous, and prompt Explained the process and his method of working and procedures We would definitely recommend Rupert to other people.
By Rose , Epsom, 09 December 2017
The tiles in our conservatory needed sprucing up as they were looking tired. I was pleased to discover the Tile Doctor service - Rupert is very friendly and affable as well as professional and knowledgeable. He did a great job of cleaning our tiles and their appearance is much improved. Thank you Rupert!
By Karen C, Lightwater, 30 November 2017
Rupert did a very thorough job of cleaning our tiles and grout. I e very happy with the results.
By Natasha G, Esher, 19 November 2017
Punctual! Which meant I wasn't late for work. Very friendly. Very quick to give a quote. Very professional. I can't believe we didn't find him sooner as I lived with my brand new ruined floor for 11months. Excellent value for money. Would definitely recommend and use Rupert again without hesitation.
Thank you!! Oh and thank you for my neutral floor cleaner.
By Jason W, Surbiton, 16 November 2017
Very helpful and we're really pleased with the result! Thank you!
By Trish N, Guildford, 16 November 2017
Rupert is polite, respectful, hardworking and a pleasure to have in your home. His work is excellent. I would not hesitate to recommend him.
By Celia M, Guildford, 14 November 2017
Very professional , no fuss , job got done , excellent service .
By Simon D, Epsom, 06 November 2017
Excellent job in restoring our dirty and damaged quarry tiles. The results exceeded our expectations and Rupert did a lot of extra work to ensure the job was finished to a very high standard.
By Natalie G, Godalming,, 06 November 2017
Rupert was very professional, friendly and did an excellent job of cleaning my son's very dirty shower. It now looks like new.
By Jeremy M, Haslemere, 30 October 2017
Very happy with the work
By William C, East Molesey, 26 October 2017
Rupert was professional and efficient. My tiles are looking as good as new. Very happy with the work done.
By Joanne L, Cobham, 12 October 2017
I intended to replace my dirty and tired looking sandstone fireplace with a new one when my husband convinced me that we should try professionally cleaning it in the first place. I must state that it is a traditional log fireplace that came along with the house, with deeply embedded coal, oil and perhaps wax marks on both legs of the surround and hearth. I was skeptical if could be cleaned, but agreed as the cost of replacing was in several thousands! Got back from work today and was surprised at how amazingly clean the fireplace looked. The sandstone surround looks as good as new. There are slight marks on the hearth stone which I think adds character and keeps it from looking like a show home fireplace. Rupert had informed us that it was unlikely that the hearth stone marks would completely fade. Rupert was very professional, punctual and tidy. Highly recommend! Give Rupert a chance to wave his magic wand and save ur money!
By Padma S, Woking , 10 October 2017
Tile Doctor were recommended to one of our customers via a contractor we currently use for flooring but was sadly not experienced enough in the marble flooring industry to help. Every person we had out advised the whole flooring had to be ripped up and repair was not possible which would have been in the tens of thousands. Rupert came out and investigated, confirmed a repair and full polish could be done which would leave the floor as good as new. I am super impressed with their service, competitive price and friendly, helpful attitude. I would definitely recommend them to family and friends like.
By Lyn M, Oxshott, 10 October 2017
Rupert worked diligently across a highly riven slate floor bringing it back to life after it suffered 4 months of heavy traffic as a barn was converted to a home.
By Paul H, Farnham, 09 October 2017
Friendly and efficient service, would definitely recommend!
By Harry B, Camberley,, 09 October 2017
Extremely professional and helpful
By Mr W, Epsom, 06 October 2017
Rupert stripped sealant from shower, cleaned tiles/grout in the shower and bathroom floor and re-sealed tiles. Also re-did the sealant. Good job overall, had an issue with the sealant and spot on tiles which hadnt been done, but organised to come back straight away to rectify so pleased with the end result
By James R, Middlesex, 28 September 2017
Rupert left my kitchen very clean and tidy and I am Very pleased with the tiles now. Very pleased with the efficient service received.
By Shaheda N, Camberley,, 24 September 2017
Rupert cleaned, sealed and polished a very dirty limestone kitchen floor - which now looks better then new!
Great customer service, prompt, efficient and professional - would highly recommend!
By Maggy D, Esher, 21 September 2017
Good professional and personable service
By Mikkel B, Brighton, 20 September 2017
Rupert arrived on our doorstep within an hour or so of making an online enquiry, provided a detailed quotation for the work, kept in constant contact with us, carried out a very competent and professional job and was friendly and courteous throughout. We would certainly recommend him to others for any tiling job
By Stephen P, New Malden,, 08 September 2017
Saved our lives. We had an emergency, where our hand made Terracotta floor had been wrongly sealed by another third party. Our kitchen was ruined. Rupert tried so many ways to remove the problem sealer. He did not give up until it could be put right. Eventually we found a solution. After testing it worked, he removed the problem sealer from the entire floor and then sealed it correctly. Our kitchen floor is now restored. So happy to have our home back. Thank you so much.
By Paul C, Colgate, 05 September 2017
I've got a lovely cement tile floor in my hallway. I approached my local tile shop to clean the floor (remove the sealer and then re-seal) as there was a stain on it, caused by a leaking carpet cleaner. They used the wrong product and left my floor with an uneven finish - it looked awful. Rupert was able to reduce the damage - the finish is far more even and I'm confident that over time it will look even better (the cleaning product I use feeds the tile and over time, it creates a dull shine and protective layer on top of the tile). I'm very grateful for his expertise, time and effort. I was worried I had to replace the whole floor - and I absolutely love that floor - and now I feel reassured I can enjoy the floor for years to come.
By Sarah V, Worcester Park, 04 September 2017
Excellent service. Rupert was super polite, tidy and professional. His quote was clear and he answered all my questions with helpful information. He absolutely went above and beyond to ensure I was happy with the service. Which I was! The floor (and fireplace) he treated look amazing after the treatment - I didn't realise this was possible and will definitely get it done more regularly. I would totally recommend him to friends and family.
By Claudine A, Kingston, 31 August 2017
Polite , professional, excellent job
By Elaine T, New Malden, 08 August 2017
Rupert's work was done quickly, neatly and flawlessly. He rearranged his schedule to fit us in. We would highly recommend him to others.
By Julien F, Cobham, 04 August 2017
This was a difficult situation involving poor works by another tiling contractor who would ultimately be charged for the rectification works. Rupert handled the situation and site meeting really professionally and provided a report and cost that enabled us to reach agreement with the customer and contractor over the works necessary and fair costs. There was a real value add in appointing Tile Doctor for this situation.
By Pat P, Guildford, 24 July 2017
By Claire M, Addlestone, 23 July 2017
Very good service
By Mike F, Saltdean, 23 July 2017
Rupert did an excellent job and the bathroom looked amazing afterwards. He is professional, personable and works efficiently and tidily. We will definitely ask Rupert to come back!
By Andrew C, Brighton, 23 July 2017
10 out or 10, the score says it all.
By John B, Long Ditton, 23 July 2017
Rupert was thoroughly professional throughout and we were very pleased with his advice and final outcome.
By Tony M, Camberley., 21 July 2017
Promptly organised, delivered when promised. Good looking job when complete. Well done.
By David W, Surbiton , 20 July 2017
Rupert was absolutely brilliant. Very friendly and professional, worked cleanly and totally rejuvenated our quarry tile entryway. Would definitely call him again and recommend to friends.
By Lawrence W, Haslemere, 20 July 2017
Great advice, open honest and helpful Turned up on time, explained the job well and it looks great. Very happy with the process and the finished results. Chris
By Chris M, Weybridge, 18 July 2017
From start to finish Rupert came across professional and helpful, he informed us of all works carried out in stages and explained the reasons behind his works. Any questions we had he answered them. We shall use Rupert again for upkeep and any future works
By Sarah S, Weybridge, 17 July 2017
Great job, lovely chap.
By Vicky R, Dunsfold, 10 July 2017
Rupert came in to clean my stone fireplace on Thursday 29June. He was on-time, his work was of an excellent standard and I am delighted with the result. Rupert was conscious of keeping the area clean and took all precautions to enable this.
Rupert is a great ambassador for Tile Doctor. Thank you.
By Sheila K, Windlesham, 09 July 2017
Very polite and friendly. I had tried all sorts of products on the tiled floor but to no avail. Rupert got them clean no problem.
By Julia P, Kingston, 02 July 2017
Mr McLeod simply forgot about the appointment. Took quite some time to realise this and contact me. Hence low professionalism score.
By Miss W, Leatherhead, 30 June 2017
By David W, Brighton, 29 June 2017
All as agreed
By Mark B, Selsdon, 28 June 2017
Very pleased with the whole process and the end result. Thank you
By Paul R, Eastbourne, 28 June 2017
Great service thanks
By Ros G, Leatherhead, 28 June 2017
Rupert worked very hard on the floor. First off the old seal would not come off. He then reseated it with a gloss finish which flaked off immediately so was removed. He then resealed with a mat seal. Although Rupert worked very hard on my floor the final our come was just ok and not really what I was hoping for
By Sharon C, Farnham, 28 June 2017
Great job finished to expected standard.
By Cian-ohare , Esher, 27 June 2017
Was contacted promptly after sending original email to arrange quote. dates for work to be undertaken sent within 1-2 days. Work of a high standard, Shower looks like new now, tidied bathroom and surrounding area very well. Friendly service.
By Nicola V, Claygate , 09 June 2017
Really pleased with the results
By Claire D, Surbiton, 07 June 2017
Rupert was very professional and excellent service!
By Ali M, Earls Court, 01 June 2017
Very professional service , very thorough and careful with moving furniture etc. Very informative about the ongoing care and treatment of the flooring. Would most certainly recommend Rupert .
By Sarah F, Haslemere, 23 May 2017
Excellent service and we are delighted with the work. Would definitely use Rupert again
By Sue G, Elstead, Godalming, 17 May 2017
Friendly and helpful attitude and the work was done thoroughly and efficiently.
By Ken B, Farnham, 08 May 2017
Excellent service, great job.
By Charles P, Kingswood, , 04 May 2017
Brilliant job, really friendly and professional - happy customer!
By Leigh T, Tongham, 03 May 2017
Our family bathroom was in desperate need of some tlc. As we have 3 teenage children it had taken a bit of a hammering. Rupert made it look almost new. A fantastic job and great service.
By Heather C, Godalming, 01 May 2017
brilliant work done. Management impressed with the results
By Jennfier K, Epsom, 01 May 2017
Very happy with work completed, Rupert was very helpful and kept us informed all the way along.
By Sam C, Blackwater, 26 April 2017
Rupert was a total professional from start to finish. I was worried as to how good he would be able to make the floor - the floor consists of almost white porcelain tiles, that my tiler had failed to seal. This meant they had absorbed dirt over the last two years - even after me scrubbing the floor, they always looked dirty. The room was big - a 24 feet long kitchen/dining room. But Rupert assured me he could get it clean again - and he was as good as his word. When I saw the room for the first time, I said "I have my new kitchen back - the floor looks as good as it did the day the tiler had put the tiles down". He left everything clean and tidy after the job - I wish I had discovered your website 18 months ago ! Thank you, Rupert, brilliant work.
By Simone M, Windlesham, 25 April 2017
Rupert was very diligent and very helpful, helping to move furniture and putting everything back in place. However, he did miss out filling in quite a few gaps with grout, but willingly remedied when we asked him to fill them in.
A very pleasant person.
p.s. We were not given the free 500ml bottle of Tile Doctor Neutral Cleaner.
By Mr A, Bramley., 20 April 2017
Fantastic service from Rupert... the floor looks amazing! Would definitely recommend to others and use again!
By Alexandra B, Farnham, 11 April 2017
Rupert was friendly and professional. The floor looks great and I am very pleased with the work carried out.
By Lucy P, Thames Ditton, 07 April 2017
I'm really happy with the result and we will make sure we don't use supermarket cleaners again on natural stone. Rupert was a very personable tradesman who took pride in what he was doing. He has identified the neutral cleaner as being the product we should have used in the first place and has sent me the website details.
By Philip L, Great Bookham, 04 April 2017
Despite bleeding fingertips, Rupert managed to clean, re-grout and re-seal a very dirty floor. Thank you!
By Susan M, Crowborough, 03 April 2017
Difficult job -but produced outstanding results! very pleased.
By Patrick V, Epsom, 23 March 2017
Rupert was friendly and professional. Very pleased with the floors he has cleaned. I've never liked the kitchen floor but cannot replace it, however after a professional clean, so much nicer.
By Kate B, Wadhurst, 19 March 2017
By Stephanie B, Eastbourne, 17 March 2017
Rupert was very helpful and courteous. He took trouble to talk about the jobs at every stage. A pleasure to deal with.
Angela Buxton. 10 March 2017
By Angela B, Ashtead, 10 March 2017
My 130 year old Victorian tiles were dirty and dull. Rupert did an excellent and careful job bringing them back to their full glory. We are completely thrilled with the result,
By Rachel I, Weybridge, 27 February 2017
Rupert could not have been more helpful. I had a particularly badly damaged slate shower. He tried a variety of different remedies and the end result was really fantastic. He was quick and friendly. I cannot recommend him highly enough.
By Susan , London, 16 February 2017
The floor tiles look fantastic, I should have done it before. They have been hidden for 12 years under carpet. I wouldn't hesitate in recommending Rupert.
By Karyn P, Worthing, 06 February 2017
It's as if we have a brand new kitchen floor! Rupert is really professional, approachable, friendly and knowledgeable. Many thanks for a tremendous job.
By Catherine B, Lewes, 12 January 2017
What an amazing transformation! Rupert did a wonderful job on our tired, grubby and old kitchen floor. He was friendly, polite and professional. He was also completely committed to achieving the best possible result - even when that involved extra work for him. I would highly recommend him and will have him back in the future for a top-up service.
By Marisol S, Brighton, 15 December 2016
A very accommodating and professional man, who did a great job on my quarry stone floor
By Amanda M, Beckley, 14 December 2016
Our limestone flooring was stained and looking a sad imitation of its former self. I'd been toying with the idea of attempting to clean it myself (impossible) and after much research found Tile Dr and Rupert online. A few hours under the capable courteous and meticulous care of Rupert and the floor looked better than the day it was laid - a total transformation. Thank you Rupert.
By Lisa C, Brighton, 09 December 2016
Thank you for doing a great job
By Brian M, Feaford, 26 November 2016
did exactly what he said on the tin
went out of his way to find a sealant for a flint wall
By Jack M, Brighton, 20 November 2016
Mr. McLeod was very professional and efficient in all his communications with us. He gave a clear and comprehensive explanation of what the work would entail.He was punctual, good humoured, tidy, and worked incredibly hard. The floor is fully restored and looks wonderful. Thank you.
By Kay S, Lauthton, 18 November 2016
Very professional and efficient service. Delighted with the result as it looks like a new floor. At the initial enquiry my emails asking questions about the process and products were answered promptly, timekeeping at the visit to provide the quote and when the work was carried out was excellent, the notes provided about care of the floor at the end of the job were helpful. I'd be happy to recommend Tile Doctor to friends and will use them again.
By Linda , Hove, 26 October 2016
Anita and I were both delighted when we got home last night and saw the results of your work - you really have brought the tiles up beautifully and the results are better than I'd hoped or expected. I hope you didn't hurt your back too badly humping the machine up and down the stairs. We are both most grateful. Thanks again.
By Anita E, Hastings, 24 October 2016
Rupert was very knowledgeable, practical & a pleasure to have in our home. He talked us through what we could & couldn't do for our ancient (& very badly damaged) original Victorian hallway tiles, scarred from the herds of children/teenagers passing through with bikes, skateboards & stilettos. Many tile surfaces were simply flaking off, PLUS there was about a hundred years-worth of ingrained filth to deal with. We never expected (or wanted) a floor that looked brand new (we're proud to have the original) but we wanted it to look loved & cared for. Rupert spent 2 days scrubbing & then varnishing the tiles, over & over, to a gleaming finish. The sealant smoothing the flaky surface to a uniform shine & bringing back the original colour. Extremely pleased.
By Chrissie B, Brighton, 15 October 2016
Extremely efficient and quick service. Very pleased.
By Christian A, Tendered, 14 October 2016
I had Rupert mcleod come to a patio job it was in a bad way Rupert was very professional both to me and the client. He has left the patio looking fantastic couldn't have hoped for a better outcome would highly recommend Rubert and tile doctor . Many thanks pete berry
By Peter B, Uckfield, 01 October 2016
By Paul S, Eastbourne, 23 September 2016
Superb job,we were involved and advised from the start to the end of the work. We are completely satisfied with the results... a wonderful looking floor from a completely ruined Victorian outer and inner entrance hall. Would refer Mr McLeod to any friends or neighbours needing advise on floors. Mr & Mrs Balch
By Mr C, Bexhill On Sea, 15 September 2016
Rupert has been fantastic! Great communication and advice. Rupert takes great care with his work and he restored our porch quarry tiles to a gleaming condition that we have never seen in the 20 years we have lived here. We would definitely recommend Rupert!
By Cathryn S, Crowborough, 07 September 2016
Rupert was excellent and I would highly recommend him. He kindly visited us first so he could look at the floor and he then discussed with us what the next steps would be and the potential results we would achieve. He was patient and very informative and happy to answer questions. He also was great at letting us know what the floor would look like during the different stages. We are very pleased with the work and wouldn’t hesitate to recommend Rupert. Thanks Paul
By Paul R, Mayfield, 30 August 2016
A fantastic service from Rupert, especially as he worked in our small shower on the hottest day of the year! The results were amazing - looks just like new. Thank you.
By Wendy W, Uckfield, 26 August 2016
Rupert did a great job and we were pleased with the results. Would. To hesitate in recommending to friends.
By Tracy L, West Horsley, 04 August 2016
Thanks, Rupert. Good communication, and fine proffessionalism.
By Jeremy B, Hove, 25 July 2016
All work very professionally carried out, floors are sparkling.
By Diane L, Firle, 04 July 2016
Rupert was very courteous and professional and completed the work within the estimated time.
I was very pleased with the grout cleaning which has transformed the look of the floor
By Peter S, Heathfield, 28 June 2016
Very impressed with Rupert's hard work and attention to detail in particular his speed in rectifying our problem with the floor not drying. It would have been helpful if he had realised the tiles were ceramic rather than slate at the survey stage.This would have avoided unnecessary use of chemicals and work.
By Sue E, Ninfeild Battle, 12 June 2016
Rupert worked really hard to bring our shower cubicle back to life. What a transformation! Saved us a lot of money in replacing the entire shower and re-tiling. Thank you Rupert!
By Fiona D, Nr Hailsham, 29 May 2016
Rupert has done a superb job and would recommend him without hesitation.
By Neil P, Lewis, 27 May 2016
Rupert was very helpful, reliable and dealt with my queries very professionally - has solved my kitchen floor dilemma - fantastic !
By Sian H, Brighton, 06 May 2016
Easy to contact and personable. Did a good job.
By Peter H, Herons Ghyii, 14 April 2016
By Mrs A, Buxted, 03 April 2016
End result was very good. Equipment problems resulted in some delay, but Rupert adjusted by recruiting a colleague to assist and made up for lost time.
By Adil A, Uckfield, 17 March 2016
Love the floor excellent job Thanks Rupert
By Pennny W, Maynards Green, 23 February 2016
Polite, considerate and professional.
By Geoff D, Argos Hill, 08 February 2016
Rupert was very friendly and professional. Many thanks
By Helen M, Eastbourne, 06 February 2016
We had inheriited a black slate bathroom when we bought this house. I was never happy with the way it looked. Shabby and not clean looking. We contemplated re doing the whole bathroom so that we could removed the tiles. This would have meant a lot of disruption, mess and expense.
Thought I would give Tile Doctor a go.
Could not be happier. Rupert told us exactly what needed to be done, the time, and the cost all in one visit.
He is very professional. Neat and tidy. Polite. I would have no hesitation whatsoever in recommending him. If saved us a lot of time and money, and left us with a sparkling beautiful bathroom. Thank you.
By Kathleen M, Hove, 19 January 2016
Rupert was very patient and enthusiastic to deal with a difficult problem.
By J B, Brighton, 05 December 2015
Very pleased with Rupert, many thanks.
By James G, Brighton, 20 October 2015
Rupert was on holiday when we first tried to contact him but contacted us on his return.
By Annette N, Mayfield, 18 September 2015
My tiles look fabulous. Rupert came as promised to quote, and even gave me a demo by treating one of the tiles. Not only did he do a great job on our kitchen floor, but he also noticed the porch tiles looked dirty and cleaned them up for us too. Rupert went the extra mile to give us a really good service, we would recommend him highly.
By Ms C, Mayfield , 07 September 2015
Rupert has worked magic on my terracotta tile floor. It was unsealed when I moved into my house and no amount of scrubbing, steaming or coaxing ever got it clean enough for me to want to seal it.
Rupert was very professional and explained clearly about the results I could expect, given the condition of the floor and the grout and he surpassed all expectations!
I now have a bright, shiny, clean floor to be proud of - not an eyesore! I wish I'd discovered the Tile Doctor years ago - I would thoroughly recommend Rupert to anyone who needs to spruce up their scruffy tiled floor - you won't be disappointed!
By Claire S, Wadhurst, 17 August 2015
Brilliant service. Rupert was friendly and efficient. Very pleased.
By Cassie L, Crowborough, 04 August 2015
I was thrilled with the result of his work and really pleased that i had it done at reasonable cost. he was friendly and courteous and got the job done in the time stated
By Kit G, Newhaven, 20 July 2015
Polite, friendly, efficient, prompt and professional. Could not ask for better.
By H K, Brighton, 06 July 2015
Our Floor was in a terrible state and required a great deal of hard work, it now looks amazing thanks to Rupert. We are very pleased and would certainly reccomend Rupert. Aswell as doing a good job on the floor, Rupert was also very good at communicating and taking care of the property while he was working.
By Fiona D, West Sussex, 22 June 2015
I had tried several products on my kitchen floor as the tiles have a grain and were very difficult to clean. Rupert was able to restore the tiles to look like a new floor. I am delighted with the result.
By Cathy R, Hove, 22 June 2015
I had a marble floor that had some scratches on the surface,contacted Tile Doctor and they put me in contact with Rupert Mcleod.He came the next day and told me how he could make good the floor and gave me quote. He came and did the work as per his quote, the results were fantastic, the marble floor looked better than new. I cannot thank Rupert enough.Top man,top job
By Trevor J, Findon Valley, Worthing, 19 June 2015
Rupert carried out the work required in a quick and efficient manner. He was extremely polite and professional and so far we are very pleased with the results.
We live in a new house and unfortunately the tiles in our en suite wet room were very slippery when wet and would cost a lot to replace so having the non slip coating was something we wanted to try before laying out a lot more money and it certainly has worked. Thank you Rupert. This feedback was given on 26/05/2015
By Marion , Bognor Regis, 26 May 2015
Rupert fully explained how he would complete the job, gave a quote and carried out the work quickly, professionally and to a very high standard leaving the areas clean and tidy. I have recommended him to a family member already.
By Louisa T, Horsham, 25 April 2015
Rupert and his colleague were pleasant and professional. I was a little disappointed with the extent to which the tiles cleaned up and I thought the price was high given the limited area to be treated and polished. However, the overall finish is a big improvement on how the tiles were before and I appreciated Rupert on his own initiative washing down our external path tiles - simply because he had the machine there.
By Peter C, Brighton, 18 February 2015
Rupert cleaned and resealed our brickwork kitchen floor. The results are really fantastic. On his first visit to cost the work he demonstrated clearly what he would be able to do. He was very professional and worked to his initial quote which required two days' work. I am happy to recommend him.
By Mrs C, Wadhurst, 11 December 2014
Very professional service, knowledgeable and helpful recommendations and the result was very good. Highly recommended.
By Victoria M, Beckley, 21 November 2014
Tired dirty old slate floor that i did not really like. Not long moved in so much to do so decided to revamp rather than replace. So glad we did, from contact to end all quite effortless and efficient. floor looks clean, shiny and all the colours have come back to life i now love my floor! Would recommend. Thanks Rupert.
By Shirley B, Haywards Heath, 25 October 2014
I actually like my slate floor now, after thinking I would cover it with vinyl!
By Lucy , Robertsbridge, 30 September 2014
A difficult job due to the nature of the stone so the result is not perfect but can't fault the team for attitude and effort.
By K.j.andrews , Brighton, 23 September 2014
Terracotta floor took 2 whole days to seal and clean. Although some marks didn't come out the floor is much improved and both Robert and his colleague were very helpful and polite.
By Stewart L, Hassocks, 20 September 2014
Very well done and nice professional people
By Sara P, Near Lewes, 05 September 2014
It was Rob Harris who carried out the work on our quarry tile floor. It was amazing the transformation. He did a fantastic job and would highly recommend him to others. I am amazed every time I walk across the floor. He bought it back to life!
By Kate L, Nutley, 16 June 2014
a very good job and a beautiful floor
By Yvonne U, Battle, 21 May 2014
Robert did a really good job cleaning our terracotta kitchen and hall floors, it looks so different now
By Mrs S, Sedlesbombe, 20 May 2014
Rob Harris not Rupert Mcloud attended to our floor.
By Penny C, Eastbourne, 13 May 2014
Very good service, tetracota tiles came up beautiful again. Would strongly recommend Sean, prompt, very helpful, good aftercare advice.
By Mrs R, Ringmer, 16 November 2013
Delighted with the finished result. Was well worth having the floor cleaned and resealed. Almost like new again. Wouldn't hesitate in recommending Sean to anyone.
By Mrs M, Ringmer, 07 February 2013
Pleased to see my floor restored - hoping it will stay looking like this.
By Mrs J, Tunbridge Wells, 22 October 2012