The job over run and in hindsight should have completed a single room first.
That said Marcus is a top guy who persevered until the job was done.
I will use Marcus again.
The reason I selected 'OK' not 'excellent' to work carried out is because the end result was not quite right but this was not Marcus's fault.
Mrs Helen Woods, Poole 15 November 2015
Very helpful and knowledgeable guy who ended up re-sealing the whole floor - thrilled!
Kelly Inge, Wimborne 03 September 2015
I had spent a lot of money on beautiful slate, although they were laid sometime ago, they were never looking good, there was always a chalky residue. Since Marcus did the cleaning and sealing they look incredible.
Katherine Turner, Poole 24 August 2015
Marcus Smith was very prompt, on time, very clean no dust or mess.
He did a very satisfactory job with a great improvement to the travertine marble floor.
Also no loud radio.
Douglas Wilson, Poole 14 August 2015
Marcus was very polite and courteous. We are happy with our cleaned and polished floor and wall tiles. Our reservation is with the grouting; we expected this to be cleaned to a uniform colour; perhaps this was not possible but we have been left with a mixture of very dark, grey and very light grouting where it had to be replaced - the replacement grouting is very obvious. This may in time fade, but with the sealing on top this is perhaps unlikely.
Moira Woodburn, Sopley 16 June 2015
Very helpful and informative about my original victorian hall quarry tiles.. alot of cleaning up needed which was successful... although the result is that I need now to scrub clean the skirting boards resulting from the splattered cleaning of the floor... sticky residue on the skirting and into hall cupboard floor (larder)
I am surprised that the final result is a already matt finish now that we are walking on the floor (and the product has rubbed off onto the soles of our socks when we walk in socks) We barely walked on the floor for four days following the job.. and only in socks.
Please send me urgent trial products to give my floor a regular clean and shine.
i need further advice about maintaining the floor and regular cleaning methods/ordinary washing. And whether a shine can be achieved? Mr Smith did mention your products such as floor wax for this and was helpful about not using ordinary floor wash products (alkali or acid) but I cant remember the details.. I am sure
R Belgrave, Dorchester 03 April 2015
Marcus has a very professional approach to his work and completed it to a high standard. Very pleased with results. Thank you.
Lesley Chapman, Gillingham 28 March 2015
Marcus has done a really professional job and with no mess !
The floor looks amazing Thank you
Mrs Gould, Dorset 13 February 2015
I come across many services that don't live up to their advertising and my expectations, this is not that case. From the initial enquiry to the end job I cannot fault the service I received from Tile Doctor. Marcus Smith the specialist assigned to our job did an amazing job restoring our marble floor. The whole process ran extremely smoothly from the initial phone call to the site survey to the booking. We had a nightmare with this floor from day one, where water marks ruined the look of the floor. We spent a small fortune on the marble tiles and it was killing us to see them get ruined on a daily basis. Marcus is very professional and knowledgeable and gave us advice on how we should look after this type of flooring. He is very tidy, courteous and I would highly recommend him. We are extremely happy with the end product as Marcus has brought the floor back to its original state. Thank you Tile Doctor.
Yvonne Turner, Bournemouth 29 January 2015
Very professional service and would recommend.
Roz, Poole 10 December 2014
First class job saved having to have the floor replaced.
Angela Mumford, Dorset 08 December 2014
The condition of the limestone floor in our new house looked challenging but Marcus was very reassuring and explained clearly the processes he would be using to return it to a beautiful finish. He was very accommodating in fitting in the work in a narrow time frame which we appreciated greatly. We couldn't be more pleased with the end result and would highly recommend Marcus as a professional tile restorer.
Fiona Hughes, Chedington 30 November 2014
A very friendly and professional man who did an excellent job Many thanks
Matt Preston, Eveshott 26 November 2014
Great service, great guy, will have him back next year to maintain the floor!
Jedd, Bournemouth 17 November 2014
An excellent result Marcus did not want to complete the job on the second day because the tiles were not dry, so he returned the next week. I'm very grateful for this level of care as well as the quality of the finish.
Malcolm Coe, 23 West Cliff Gardens 02 November 2014
Marcus was fantastic - always communicative beforehand, he arrived on time and worked extremely hard on our floor. He was thorough and conscientious and rose to the challenges the floor provided. He was very helpful and didn't stop till the job was done. It looks brilliant and brings us all pleasure every day. Highly recommended. Thank you.
Kirsty Crawford, Sherborne 27 October 2014
Marcus did a very thorough job and was very professional. I would certainly use him again.
Jonathan, Poole 27 October 2014
Really pleased with the work that Marcus carried out. Excellent results.
Jane Glyndavies, Wareham 30 August 2014
A very fast and competent service. Marcus did an excellent job, and left everything neat and tidy.
Robin Lewin, Ferndown 17 July 2014
The floor looks like it did when it was first fitted! Super
Tania Taylor Habgood, Poole 20 June 2014
I was impressed with the work carried out by Marcus. He was punctual, thorough and careful in his work. He was willing to move heavy furniture and covered other items carefully. Only disappointment was that not all the grout between the tiles came up as clean as the tiles themselves.
I would have no hesitation in recommending Marcus to other people.
Mrs Hyams, Dewlish 20 April 2014
Quick, efficient and clean work.
Katrina Blee, Sutton Poyntz 05 March 2014
Really professional service. So pleased with the results
Joanne Bryden, London 15 December 2013
Marcus was friendly and hard working. Great job.
Sam, London 15 December 2013
Wendy Mccooey, London 24 November 2013
Thrilled with the results. Much much better than I thought it would turn out. The floor looks brilliant!
Inks Raphael, Maidevaile 09 November 2013
Marcus arrived punctually, did a great job with the tiles and cleaned up after himself: very happy customer!
Elizabeth Weston, Maida Vale 31 October 2013
Great job, done quickly.
Athina Finding, Wimbeldon 16 September 2013
Marcus did a fantastic job on our natural slate, bathroom tiles which now look brand new. His services come highly recommended!
A Mellalieu, Chiswick 20 August 2013
Excellent job - really pleased, would recommend Marcus to others - Thank You!
Clare Wedderburn, Ringwood 27 July 2012