I had a visit and a quotation the same day of telephoning to enquire, and a visit booked in shortly after. I thought all was lost with the condition of my slate floor but Charles worked some magic, worked hard all day and has transformed it. Would DEFINITELY recommend and will use again for my other floors. THANK YOU CHARLES :)
Jacqueline Al Gammon, Gosport 26 February 2018
Charles (surveyor) and Stuart (technician) were brilliant - both very friendly and professional. Stuart done a fantastic job on the floor for me. I will definitely use again, they offer both wood and tile floo renovation which is good to know.
Lloyd Emery, Southsea 26 February 2018
Stewart worked wonders on our terra cotta quarry tiles! So much so that I could have saved myself money by having them earlier, then I doubt I would have had kitchen renewed.? Very very happy and should last a few years. Thank you Stewart.
Professor And Mrs Stowell, Hayling Island 12 February 2018
Was ok but very expensive for a tiny bathroom
Sabita Martain, Southhampton 22 January 2018
I only had a small job, but it was actioned professionally and with a dose of humour!
Steve Moore, New Milton 18 December 2017
Amazing job, really took pride in his work and was courteous and professional at all times.
Clare Robinson, Lymington 11 December 2017
Charles was prompt and friendly. He has a big mouth, but we didn't mind this. His colleague Stuart was extremely hardworking and we were impressed with his thoroughness and his pride in the result. After Charl s's second visit to seal the quarry tiles, we found it necessary to sweep up quite a lot of small debris, so we thought it could have been left in a more perfect state. However, overall we are satisfied with the job, and the tiles, which are 106 years old, really do look transformed.
Mrs J. Davidson, Winchester 27 November 2017
I have struggled to effectively clean my natural flagstone floor ever since moving into my house. The Tile Doctor managed to rid 5 years of dirt in one afternoon. Very happy with the results and now it has a sealant too which will make it easier to clean in the future. A very professional and efficient service :-)
Katie Palmer , North Boarhunt 20 November 2017
Did a great job on our travertine floor. Much cleaner and looks lovely.
Lisa Summerfield, Romsey 20 November 2017
Excellent service from Charles who was extremely knowledgeable and clearly very passionate about his work. The quote was exactly as I expected, the office staff were quick and efficient and a few days later a. . .
great chap appeared and completed the job very efficiently and professionally. Great service, price and workmanship.
Rupert Greatrix , Micheldever 20 November 2017
Charles completely transformed my black limestone patio. His expert knowledge of flooring enabled the work to be carried out to an extremely high standard. I recommend him to anyone wanting flooring work done nd will be using him to maintain the patio on an ongoing basis. The products they use are not the cheapest but they are superior and great value for money.
Oliver Mulgrew, Southampton 19 October 2017
Very good. All to plan. Floor looks great
Andrew Livingston, Winchester 19 October 2017
The original red tiles were covered in very thick solid glue when we removed the carpet covering them. Charles (and colleague on day 2) did a great job and the tiles look fantastic. The other matching tiles nearby have also been given a new lease of life. Thank you.
Sarah Lockwood, Bransgore 03 September 2017
Kris Bird, Hayling Island 09 August 2017
Raghu, Botley 27 June 2017
Charles did a great job. He was also very professional and I would recommend him to anyone
Clare Charles, Freefolk 27 June 2017
Great work. I didn't realise how dirty the kitchen floor had become until Stuart our tile doctor worked his magic. I've used Tile Doctor twice and would not hesitate to recommend them
Kate Edgar , Salisbury 19 June 2017
Many thanks to you for a great job.
Stuart Mason, Southampton 19 June 2017
Charles and his team made an excellent job of the marble throughout the bathrooms. They went above and beyond the job description and were even kind enough to leave us some products to use from here on. Great ork!
Kathryn Bunker, Southampton 19 June 2017
Professional polite service. Some queries over the final finish achieved, which Charles has already confirmed he will personally look into. Would highly recommend to anyone wanting to deal with a professional ile expert.
Ben Wallage, Andover 13 May 2017
Charles and his team are always very courteous and polite and are all very hard working. Our lacquered wood flooring was looking scratched and one area had been particularly badly worn by bar stools. Now however, after having been sanded down and oiled, the whole floor looks amazing, far better than when it was first laid. We will definitely be contacting Charles to sand and oil the bedroom floors too. Great job at a good price. Would highly recommend.
Elaine Royle, Fordingbridge 20 April 2017
Stuart was very professional, personable and nothing was too much! The bathstone looks rejuvenated and like new. I would recommend the service without hesitation.
A Humphryes, Alresford 20 April 2017
We have an old Victorian path which has received no 'tender loving care' for many years and has been subjected to the rigours of a major 3-years renovation of our house. The path took a real battering but Cha les has very professionally restored and it is now close to its former glory. A great job, very many thanks.
Peter And Julie Morgan , Southsea 20 April 2017
very helpful would be happy to use again was very pleased with result
Rebecca Senior, Fleet 10 April 2017
I would recommend Charles and his team, very happy with my finished floor.
Lisa Headington, Southampton 10 April 2017
I am thrilled with the amazing transformation of my travertine kitchen floor. It was filthy and now looks like new. A super professional job - thank you so much. I will highly recommend the Tile Doctor.
Jane Lloyd-owen, Empshott 10 April 2017
We have a Travetine floor throughout the whole ground floor and has been down for almost 7 years. Looked very tired and some small holes and cracks and very dull. The guys did an exceptional job carried out v ry efficiently, clean, tidy, zero mess and the floor looks better than originally laid. The minor cracks now simply look like veins in the tiles and all the holes filled with resin and blend in nicely. Will use again in a couple of years to keep in good order from now on. I cannot recommend these guys highly enough
Paul Revill, New Milton 10 February 2017
Very professionally done, the cracks are now nearly invisible and the finish is great!
Sue Mayes, Norleywood, Lymington 10 February 2017
Thank you Charles for restoring my kitchen floor grout to sparkling and new. The floor is much easier to clean as the entire surface has been treated, Delighted with the result and it stays clean.
Amanda Bailey, Warsash 03 January 2017
Yet again Charles and his team have turned my rather grubby limestone kitchen floor into a work of art! Thanks you.
Janine Hannington, Hartley Wintney 16 December 2016
I was thrilled with the results. My travertine now looks better than when it was new.
Bish Osborne, Winchester 19 October 2016
I was happy with the service, but the floor did not come up as good as I thought it would. all the cracks that were made good came back within a few days .friends did not notice the floor had been professiona ly cleaned. I wish Charles had come to see it after it had been done.
Mrs Dawn Woods , Portsmouth 19 October 2016
Excellent.5 STar plus.2
Mr D Godfrey, Southampton 13 October 2016
Great service and great work. Only too pleased to do a good job. Really looked at our case and worked out the best way to work according to our particular need. Thoroughly recommend..
Paul Bruce, Peterfeild 13 October 2016
Brilliant service and result!
Sabina Lopez, Winchester 13 October 2016
I had not used a similar service to the Tile Doctor before and was therefore a little doubtful about doing so, but I need not have worried. The service and attention to detail was excellent as were the results. . .
Peter Okey, Southsea 13 October 2016
We were able to play a part in decisions and found the team flexible and willing. The work was carried out quickly and professionally. We are very happy with the results
Antonia Hasslacher, Petersfield 04 October 2016
Good service from start to finish and job well done
Mr Sood, Fareham 04 October 2016
Everything that was promised was achieved, and we are very happy with the result.
Rosemary Davies, New Milton 04 October 2016
Very thorough and Professional
Garetn Sledmore, Poole 30 August 2016
Having used Charles and Tiledoctor some years ago when it was a 'new' product I wondered if the professionalism would have dipped. Not at all. Charles was still smiling and willing. The work and product is still of the top most quality. Thank you Charles and I promise not to leave it so long next time!
Aileen Clarke, Fareham 14 June 2016
A good job, very well and efficiently done. Very pleased with the outcome. The guys doing the job, were, pleasant, polite and very helpful.
Mary Roach, Havant 03 June 2016
A good job well done. Thank you
Mr Gardiner, Hedgend 31 May 2016
Very happy with this service.
Annette, Crookham Village 19 April 2016
Both Charles who came and did the estimate and gave advice, and Stuart who carried out the work, were charming, helpful and generally pleasant to deal with. We are delighted with the look of our floor, and have already recommended the firm to neighbours.
Mrs Peet, Stocksbridge 24 March 2016
Great, friendly service, very accommodating, the floor looks great and I hope the seal will protect it through the rental tenancy so that it will look good well into the future. Many thanks to Charles and Stuart for responding so quickly and getting it done within our tight schedule.
Christop Stourton, Marnhull 16 March 2016
We are very pleased with the result that Stewart has managed to achieve on our previously rather worn and marked terracotta tiled hallway on which previous glazes had deteriorated. Charles and Stewart were very courteous and helpful. We still think for the quite small area covered, however, it was relatively expensive, hence the 'probably' answer to the final query above.
Jane Chambers, Romsey 11 March 2016
Didn't come up as clean as I expected it to but it was an improvement
Mrs Franklin, Andover 19 February 2016
Excellent results the floor looks brand new
The only thing I would say is there is now a strange smell in the kitchen but it is starting to diminish
Terry Wing, Newtown 17 December 2015
Charles did an excellent job on a very tired terracotta floor, and worked cleanly and efficiently. However, we have not had any feedback on how to maintain the tiles in a good condition especially in this very wet weather we are currently experiencing.it is only through this page did I learn of the Neutral floor cleaner, and look forward to obtaining some.
Carol Paling, Swanmore 08 November 2015
I also had speedy useful and friendly communications from your office. All in all a good experience.
Elizabeth Neville, Whaddon 25 September 2015
Fantatstic team effort from the start. What super people to work with at all levels. Brilliant work ethic and a determination to get our floors in a perfect state - despite challenges!!
A huge Thank you to you all. We will certainly be using you again and have already recommended you to friends
Katy and Debbie Lemin-STone
Katy Lemin-stone, Pennington 14 August 2015
Charles saved the day! My husband decided to seal my floor and it was a terrible job. I was very upset as I thought our floor was ruined. I saw Charles a few years ago and at that time we decided not to proceed. When I saw the state of my floor, I thought of Charles straight away. I called him, he came round and reassured me that it will be sorted. They did an amazing job. My life has become so much easier. I am not spending hours and hours scrubing my floors and my husband is out of the doghouse!!!!
Mrs Sidhu, Burridge 17 July 2015
Charles did not tell operative that Travertine holes needed filling & operative didn't ask or use his own iniative to fill the holes. Then when I came back at the end to check the work he had to fill the holes after he had finished buffing, so not the best finish. Also the filling isn't flush - it has shrunk with drying. Also there are white marks on our new tarmac driveway from spillage.
Apart from the above comments, we are pleased with the results.
Richard Barrs, Southampton 15 July 2015
Lovely guys. nothing too much trouble and first class job.
Karl Booth, Chilbolton, Stockbridge 08 June 2015
Fantadtic personalised service. No improvements i could make. Great service
Ursula Ward, Southampton 30 May 2015
Absolutely brilliant. My floor looks amazing. Stewart worked non stop all day and has returned the floor back to the way it was 20 years ago. Thank you.
Mrs Hannngton, Hartley, Witney 21 May 2015
We had a very professional technician called Stuart, very experienced, polite and considerate, would thoroughly recommend him!...
He works extremely hard, and is a perfectionist, will work not only to you are completely satisfied but until he is completely satisfied too!.. He gives you 100%!!!
We are really pleased with the outcome of our table, considering the stains and marks Stuart had to tackle....Well Done Stuart a really happy customer.
Mrs Phillips (SOUTHAMPTON)
D Phillips, Southampton 19 May 2015
Very efficient. I went out to work in the morning and came back in the evening to find it all done exactly as promised. Considering it saved me from having to put down a carpet, the value for money was excellent. Great job!
Nicola Howells, Rotherwick 13 May 2015
I can't believe I waited so long to have my floors polished and sealed. They look as good as new. The service I received was professional from start to finish. Will definitely by doing this again. Thank you so much Charles and Stuart.
Barlow, Winchester 11 May 2015
Very pleased with the work done, staff were very friendly and professional and did a great job, would definately recommend them.
Jane Newman, Newbury 20 April 2015
We were extremely pleased with the whole process from arranging a quote through to getting the job done. Our Travertine floors look like new again!
We would thoroughly recommend the Tile Doctor to all.
Nina & Bill Martin
Nina Martin, Pamber Green 17 February 2015
I am so pleased with the results of my slate floor!!! It looks brand new again! Thank you so much.
Sue Loe, Southamton 10 February 2015
Old floor transformed without hassle. Use with confidence
Mike Seaton, Alton 02 February 2015
Charles is friendly and very polite. Cannot fault the work and the finish is stunning! Brilliant service and highly recommended
Laurence Tuck, Warfield 30 January 2015
We are very pleased indeed, the floor looks better than new.
Mrs Emerson, Botley 04 January 2015
Charles has done a great job on a very challenging floor
Sue Boshier, Ringwood 25 November 2014
What an amazing Service, Charles came out to quote and explained the process showing me examples and videos, within a week he came out to do the work. I could not believe the results. The tiles came up like brand new even removing oil that had absorbed into the tile. Charles even came back late on the Saturday to apply another coat of gloss finish. The service and work carried out was 10/10. I will be passing on the details to my parents to have their tiles cleaned. Thanks Charles & Team!
Amy Ashford, Shirrelheath 22 November 2014
Very pleased with the service I received.
Mrs Carol Huddy, Farnborough 21 November 2014
I am thrilled with the results. I thought I would need to replace the tiles following a bad flood but Charles assured me they would be able to be restored. Stuart worked like a Trojan all day on the tiles and the transformation was amazing. Thank you so much tile Doctor!
Karen Nightingale, Andover 28 October 2014
We were very impressed that Charles fitted us in quickly and the work done has really improved our terracotta tiled balcony which was covered in grout residue. Despite using every chemical from specialist grout removers (As recommended by the grout manufacturers), to paint stripper, brick acid and scouring cream, (Recommended on online forums), we had been unable to shift ourselves. Thank you.
Jeannette, Southampton 15 October 2014
Great service - floor looks lovely - like new
V Richmond, Upham 09 October 2014
Charles is a delight, very easy to get along with and trustworthy. His workman was also friendly and efficient and I am delighted with the floors.
Mrs Lampard, Andover 09 October 2014
The Tile Doctor's team have been helpful throughout, providing me plenty of information and making the necessary arrangements. Yesterday Stuart arrived & set to work on my grout-clouded, messy limestone floor.....today I have a rather lovely black limestone floor :)
Lovely job, carried out with a smile. Thank you!
Gill Smith, Overton 09 October 2014
I can highly recommend the service supplied by Tile Doctor, and Charles Okwechime in particular. Our kitchen floor has never looked so good, the work was carried out quickly and professionally with no fuss, and I could not be happier with the difference the "new" floor has made to the room. many thanks for an outstanding job.
Karen Simpson, Hants 29 August 2014
Much better than the previous company
Jas, Sutton Scotney 26 August 2014
My Limestone tiles in my kitchen were horrible even after cleaning them they always looked dirty. I am so happy I contacted the Tile Doctor my kitchen tiles now look amazing and my floor looks brand new - would definitely recommend them, great service Thank you.
Joanne Kelly, Southampton 21 August 2014
Very friendly reliable service with excellent results.
Robin Crowther, Alsford 07 August 2014
really good job done on our very badly stained floor, nice people really helpful in completing finishing touches
Heather Hauschild, Southampton 05 August 2014
Simple and efficient service and results to date look excellent
Chris Rist, Hanover 05 August 2014
Not only were we over the moon with the results - a floor looking as good as new - we were also impressed with the persistence one hard work of *stuart* who would not leave until he had reached the highest of standards. Thank you - it was well worth the money!
Mrs Samantha Wood, Cow Plain 08 July 2014
I was very happy with the work carried out on my Travertine tile floor - the result was above my expectations.
Mrs Valerie Clarke, Fordingbridge 08 July 2014
Wouldn't hesitate to recommend
Joyce Wheeler, Fareham 24 June 2014
The results were better than I expected, the floor looks so much better. Would use tile doctor again.
Amanda Sarjant, Bosham 02 May 2014
I was very pleased with the cleaning of my ceramic tile floor as great care was taken to ensure that the best possible job was done. The grouting on the floor proved to be difficult and I was impressed that both the cleaners felt that it was not of a satisfactory standard and needed further attention. An appointment was made for a return visit, a stronger substance used and a satisfactory result achieved.
Mrs Halliday, Wichester 27 April 2014
Very pleased, floor looks fabulous, just hope it stays that way! Stuart (?) was excellent, on time and very professional.
Marilyn Wade, Soberton 15 April 2014
Very difficult to clean slate floor, now looks fabulous. So very pleased
Amanda Brewer, Petersfield 03 April 2014
Still can't believe these are the same tiles that we started with!! They look amazing....sadly we now have to do other floors that I thought were fine!
Susan Chuter, Stockbridge 03 April 2014
I have hated this type of floor for years having had the same for fourteen years in our last house. I googled for hours to see if there was a solution. Dogs cats and humans were making it worse and worse, washing it was a nightmare. Eureka! The answer to a maidens prayer in the form of Charles! The floor is transformed after his tireless ministrations. The room looks twice the size and twice as light. We are Charles addicted and he is coming back for phase two, terracotta tiles in the conservatory and yet more limestone in the Loo! Long live King Charles
Mrs A Borkenhaten, Fordingbridge 03 April 2014
Just a quick note - I'm very pleased with the friendly service and the result. The tiles look fantastic.
Stephen Bradley, Bath 03 April 2014
Charles visited and his enthusiastic sales pitch made it impossible to refuse! He agreed to fix it to arrive within a week. The work carried out was done quickly and with a lot less mess than I expected, Stuart worked from when he got here at 9.45am to when he left at 6p.m. with hardly a break. Thank-you Charles and Stuart.
Cellia Foote, Candovoer 01 April 2014
we were desperate trying to sort a floor out for my son who was getting married and wanted the house ready for his wife. Charles came along and transformed the floor from a dusty dull stone floor to a beautiful gleaming one fitting in with our timing too! thank you Charles.
Rachel Rich, Farnborough 31 March 2014
Very efficient! Very friendly!
Martin Palmer, Petersfield 31 March 2014
It was all very painless, and everybody was very pleasant and punctual. The kitchen now sparkles, and we hesitate to use it in case we spoil the floor. In the end we probably will start cooking again.
Christine Holloway, Winchester 25 March 2014
After moving into our home 4 months ago, the stone floor was extremely dirty!!! We were Very impressed with how clean our floor came up!!! The guy said he had never used so much cleaner on a floor before!! It looked good but I wasn't sure how clean it actually was. After two days I decided to clean the floor with my steam mop. After cleaning our very large kitchen floor I was amazed that the cloth on the steam mop was still white!!! There was no dirt so the tile doctor was fantastic!! Excellent friendly and helpful service and I would highly recommend them.
Mrs Amanda Willis, Burgess Hill 23 March 2014
Charles provided an excellent service and finished product, we are very happy.
Mr Laird, Southampton 23 March 2014
Charles's team were very efficient and arrived promptly. They managed to carry out all the work on our terracotta tiles, which cover the entire downstairs are, in one day. We have small children and so if it had taken any longer it would have been really inconvenient but they made an extra effort to get the job done. Really please, thank you.
Kelly Smith, Hambeldon 18 March 2014
Charles was really lovely and the guys who came round were really helpful polite and friendly. They did an amazing job the floor looks new would not hesitate to recommend them and will definitely use Charles again. Fab job thanks Amanda chatee
Amanda Chatee, Andover 18 March 2014
Very efficient & quick service less than 2 weeks from our initial phone call to our floor being cleaned. We have travertine tiles and there was an issue with small holes which trap the dirt but Charles was very efficient and returned a week later to deal with the holes. The final result was superb - clean enough to eat your dinner off!
Mr Zaki, Fareham 18 March 2014
I would recommend Charles and the Tile Doctor to friends and family. I was at the stage of planning to replace my kitchen and utility tiles but now they look like new. This has completely restored my tiles and the grout which was very dirty now looks like new. High recommended. Regards Linda Simmonds
Linda Simmonds, Horndean 15 March 2014
Three firms were contacted for this work (honing & waterproofing 2 Travertine tables). Tile Doctor provided the most professional response (to time) and gave the most competitive price. The company also agreed a reduced price to recognise this small piece of work being fitted in around other operations.
Stuart, who did the work on 11th September, was very conscientious & helpgully provided advice on future care of the tables.
I have delayed providing this feedback for a month to see how the finish settles down - & I am still delighted.
11 October 2013.
Mr M Long, Eastleigh 11 October 2013
Charles tackled a difficult problem as best he could, the problem was not solved but this was not his fault, he did all we asked and was most helpful
Chris Chapman, Wincherster 19 August 2013
Excellent service, really friendly staff and my tiles looked amazing!
Lynsey Millett, Southsea 18 August 2013
Charles was very helpful when I asked what services could he provide, given the areas of 3 different sorts of tiles which I was concerned about.
The operators have worked very hard and conscientiously.
I was slightly unhappy about the final outcome of the Terracotta tiles, so they were happy to reapply another coat of polish to solve that problem.
It is an expensive service but as long as it wears well, then it will all be worth it.
Connie Johnson, Nr Droxford 15 April 2013
The work was completed to a very high standard and has completely revitalised my slate floor. Very happy.
Lisa Taylor, Hampshire 21 July 2012
Excellent and efficient service. Very good end result.
It would be helpful to receive information regarding onward care of tile grout, re-sealing, products and so on. In our case the tiles are non glazed stone and the grout is mainly mortar.
Graham Underdown, Hmambledon 19 July 2012
The guys were on time, pleasant and hard working. They did a great job and the floor looks like new again.
Giles Whitlam, Hampshire 23 April 2012