I had made a huge mistake in believing the supplier of my terracotta tiles as to how to seal them so when they were grouted they looked dreadful. I called Tile Doctor and received some excellent advice on the elephone and was put in touch with my local rep Didi whom I eventually decided to ask to restore my tiles to the colour before grouting. He was able to do the job 2 days after the estimate and although he was honest and said he couldn't guarantee exactly what the result would be I was so pleased as they looked just as they had before the disaster. Of course it was an expensive mistake for me but thanks to Didi and Tile Doctor I don't have to live with that disaster for ever!
Paul Hughes-smith, Chiswick 29 October 2018
Didi and Luiza arrived on time, started working promptly and did an excellent job. They have also cleaned hard to reach places, so the overall result was great. I will definitely call them again in the future.. . .
The price was also very reasonable in comparison with some of the other quotes.
Marianna, London 24 September 2018
Luiza and Didi were fantastic. They managed to deep clean and seal our original Victorian tiles to an excellent standard. After decades of neglect they look as good as can be, we were very happy with the servi e and professionalism. I'd use them again and recommend to everyone.
Mrs Rehab, West Ealing 23 July 2018
Delighted with the result. Didi and Luiza were incredibly hard working and dedicated, prompt and professional. They know their stuff and did an excellent job, totally exceeded our expectations. Very fair price and the floor looks fantastic!
Lisa Scott, London 29 May 2018
Didi and Luiza were an absolute pleasure. I received a prompt phone call and I was seen very quickly and they were very polite, kind and professional. The work was completed to a very high standard and I was s happy with the service I received. I was given all the information needed to maintain the tiles once the work was complete. Highly recommended! Happy customer.
Suki, London 22 May 2018
I had a 30 year old terracotta kitchen floor, which was getting tatty and in need of renovation. Initially I tried stripping back old polish and sealer myself, without much success. Then I found Tile Doctor Di i and made contact, He came quickly to look at the floor and projected confidence to renovate it. That took several visits and these were always well planned to fit my own timetable. Certainly he (and Luiza) worked hard, were pleasant company, organised and communicated well about what was involved. If I had found Tile Doctor sooner I could have saved myself much wasted effort on a DIY project. LoL
Chris Noonan, Shepherds Bush 19 February 2018
I had serious acid etchings from spraying Viakal on my marble shower box and basin. Didi and his partner did a good job of polishing out the majority of the acid etchings. It was a 3 day job for them, and over all I was happy with the result and service.
Edward Tao, London 20 December 2017
I could not be happier! The service and the workmanship was amazing. My tiles look brand new. They were timely, professional, clean and very detail oriented. Very Happy.
Kurt Sampson, London 05 December 2017
Very professional service. They will be my first port of call for all future tiling that i need doing.
Gareth Williams, London 27 November 2017
My natural stone mosaic now looks as good as it did when it was first put up 5 years ago!
Anna Grant , London 27 November 2017
Another excellent job done for me by Didi and team - this time to limestone tiles with deeply ingrained dirt. The tiles were beautifully restored, all cracks made good and grout lines cleaned. It was a great help that I was able to hand over the keys to them for a few days to let them get on with the job undisturbed.
Hugo Duggan, Hampstead 14 November 2017
Excellent all round service from Didi of Tile Doctor London. Badly marked tiles left looking better than new. I paid twice due to computer error and Didi refunded the overpayment immediately. Totally trustworthy and a friendly efficient service.
William Audland, London 09 October 2017
Didi and his team were fantastic - very quick to respond and quote for the work, efficient and timely. When I had a query about the work after he came over, he was quick to resolve it and to make sure that I was happy with the final output.
Janany Shanmugarajah, London 02 October 2017
Simon Wetwray, Shoreditch 25 September 2017
Didi and his team were the ultimate professionals. They were a pleasure to have in my home. They took care with everything, finished everything to a very high standard, on time and within budget. I highly recomend them. Also there was no pressure to transact after a pre commission demonstration. A great experience and and excellent service.
Nicky Carey , London 25 September 2017
Didi was professional, punctual, polite, reliable and extremely hard working. The job was hard, but he did the best anyone could have done . Clearly, Didi also goes that extra mile to ensure the client is happy, which is rare to find these days - especially in London. Many Thanks Didi.
Sally Mulder, London 08 September 2017
Very knowledgeable and very professional service under challenging conditions
Bobby Bajaj, London 23 August 2017
Didi was exceptionally professional. He contacted me about my original quote and replied to my queries in a timely and helpful way. He did the work on a weekend which was convenient for me and explained what had been done and the way to treat the floor in future.
Worked very hard given the flat is on the 3rd floor with no lift and had to take all equipment up the stairs which he did not complain about.
good value for money
Christine Corner, Angle 16 August 2017
Everything was brilliant. Didi was lovely, professional and well informed.
Rufus Lawrence, London 09 August 2017
Nick Sharp , Mayfair, London 05 July 2017
I was very worried about the state of my tiles but they did such a fabulous job - the tiles look brand new!
Elizabeth Jackson, London 19 May 2017
Brilliant service and my floor looks like new again
Elizabeth Walsh, London 03 May 2017
Outstanding attention to detail and a good explanation of what was happening and gave a clear understanding of how to proceed in future floor maintenance after the work was completed. Very happy with the service.
Peter Frazer, Chiswick 20 April 2017
Fantastic service from start to finish and a brilliant job salvaging our expensive cement tiles. CanMt rate more highly, Didi saved the day!!
Gemma Nuvoletta , London 14 February 2017
I'm absolutely delighted with the work done to remove hard water marks on slate tiles in our shower. Didi knew exactly how to fix the problem and the shower looks better than new!
Christopher Richards, London 12 February 2017
I really like the fact this company gives free advice. Much appreciated. The service from Didi was great - very professional and helpful, and the product was good.
Celia Urbach, London 01 December 2016
Didi and his team were extremely hard working and brought out the original beauty of my limestone floor. It hasn't looked so good since it was first put down.
Rachel Shaw Ashton , Chiswick, 17 November 2016
Didi and Luiza were great, from the beginning to the end they kept me well informed and insured my satisfaction.
Jamin Silverstein, London 28 October 2016
I thought Didi was very personable and professional - and would recommend him to others. Tiles didn't turn out as good as I hoped - but possibly my expectations were too high.
Punit Shah, London 19 October 2016
We had been away from our home for 4 years (it was rented out) and when we came back our Mexican terracotta floor was an absolute mess. We thought we'd have to have the floor replaced-but then we discovered The Tile Doctor. Didi and his team have done an amazing job. The tiles and grout are like new and we are proud of the floor once again.
Mr Turner, London 02 September 2016
We are really happy with the work. Our floor looks like new again!
Thank you ever so much!
Emily Draper, London 07 August 2016
they did a good job on the floor,very nice team of people.
Robert Allen, South Woodford 30 July 2016
What a wonderful job and such a lovely team.
Kate Schofield, London 22 June 2016
Didi and his team were excellent. He explained everything clearly and showed expert knowledge regards the particular issue I had. The work was completed professionally and I felt the pricing was fair. Didi explained how to maintain the floor and best products to use. I am very happy with the finish and have already recommended Didi and Tile Doctor products to friends who have commented on my floor.
Claire O'riordan, London 09 June 2016
Didi had excellent customer service and was able to make good professional recommendations. They were efficient, communicative and reliable. Very happy with the work.
Meg Pryce, London 16 May 2016
Didi is indeed very knowledgeable and professional. I was more than a little worried by limestone corrosion due to accidental spillage of corrosive substance in our wetroom. Didi came to sort it out for us and what to the layman looked like a catastrophe and possible new tiling operation was expertly repaired by Didi and his team. Our wetroom now looks like new, much better than before in fact, and we are very grateful to Didi and also Tiledoctor for being able to head straight for the problem and sort it out so efficiently. Highly recommended!
Richard Ford, Wapping High Street 10 May 2016
very nice pleasant people. they done an exceptional job. very professional. told me exactly what they were going to do and how they do it. I would definitely recommend them to anyone.
John Ferguson, Near Cannon St 07 March 2016
Very helpful and professional
Veronica , Ealing 27 February 2016
Very good and went above and beyond to make sure we were happy with the work
Shay Plaster, London 24 February 2016
Mohammed was very professional and offered lots of friendly advice. We were extremely happy with the results and would recommend him wholeheartedly.
Jessica Hofman, Golders Green 08 February 2016
Didi was very professional, quick and punctual.
I wish I had understood better the difference between a tile cleaning (natural stone) and a polish cleaning with shiny seal. I booked the Title Doctor because of the shiny pictures on the website and although our tiles look much cleaner than before and are 'sealed' - they are not the super shiny tiles we had anticipated. I now understand this can be done, but the maintenance is yearly. We may decide to do this in the future.
Lindsay Barry, Chiswick 17 December 2015
Mohammed and Luiza were was professional and friendly throughout the entire process of removing the limescale and resealing my tile. I would certainly recommend them to anyone and will definitely call if I need their help in the future.
Adam Gurke, London 15 December 2015
A very professional and friendly service. Didi and his team have given our limestone tiled shower room a new lease of life.
Susie Swain, Ealing 07 December 2015
Didi and his team did a great job and were efficient, friendly and very professional. I'm very please with their work.
Anne, London 23 November 2015
Happy with the work. Thanks
Greg Breskal, Barnet 15 November 2015
Didi was absolutely charming when he came to visit the property and provide a quote. The quality of the work done was also to a very high standard. I would thoroughly recommend his work to anybody.
Jack Harris, London 09 November 2015
Mohammed spent a lot of time explaining the processes, and made us very comfortable that he knew what he ws doing.
The team were extremely efficient and polite.
Christina Ridley, Wapping 06 November 2015
Didi and his team did there best to accommodate us in terms of doing the work at a convenient time, the job carried out with attention to detail and minimum mess, great service.
Roger Bowles , London 29 October 2015
Didi is the ultimate professional in his work. We have a very old terracotta tile kitchen floor that needed some tiles to be replaced and then needed to be cleaned and sealed. He gave us excellent advice and went out of his way to help us achieve our needs. The finished floor looks fantastic and we cannot thank him enough. We would not hesitate to recommend Didi to anyone else.
Paul Naylor, Ealing 13 October 2015
I am thrilled with my polished floor - it has never looked so good. The team worked really hard to produce a brilliant result. I really appreciated having each step of the process explained to me. Thank you Didi.
Liz, Cheswick 11 September 2015
Excellent job on cleaning onyx countertops with good advice provided on maintenance of the newly resealed surface.
Hugo Duggan, London 10 August 2015
Mohammed did a wonderful job, the tiles look brand new now.
Lauren Ash, London 03 August 2015
Mr Didi and his team did a marvellous job in cleaning and sealing my new floor that had been badly laid and sealed by a previous tiler. It now looks exactly how it should have done.
The team cleaned up after themselves, I wouldn't hesitate to recommend them.
Ann Peach, Chiswick 27 May 2015
Mr Didi did an excellent job cleaning the tiles. He was extremely professional and kept us update with the progress of his work. We were extremely impressed.
Jo Ivory From Bishops Construction, Chingford 07 April 2015
I found Didi Floor Shine to be ultra professional and informative throughout the process. They have done a fantastic job on my damaged limestone bathroom and I wouldn't hesitate to recommend them to friends and family in the future
Jude Davis, Bow 25 March 2015
Completed the job the a very good standard.
Dean Thorogood, Holburn 11 March 2015
I have to say the work carried out was highly professional
And very very well done. Will be using Didi/ Tile
Doctor again. Thank you
Bharti Nandha, Upton Park 06 March 2015
Hello, I would highly recommend Didi. He was very responsive (communicated via email and text message straight away), accommodating in regards to arranging the time around my schedule and his work was very good. He was professional at my home and took care of this work efficiently and quietly. The only room for improvement would be around cleaning up the floor following use of his cleaning equipment. It wasn't left in a terrible state but could have been better.
Sandra Hammond, Fulham 06 February 2015