Stuart did the best he could with our very old slate flags. The old adage ‘you can’t make a silk purse out of a pigs ear’ springs to mind. The floor is now stabilised and maintains its old character. March 2019
By Mrs B, Looe, 06 April 2019
Had to wait a couple of months for an appointment but when he arrived the work carried out was very good.
By Janet , Falmouth, 02 April 2019
We asked Stuart if he could advise us on linceed oil on newly laid limestone tiles, Stuart advise us to do two tests, one we did, the following day Stuart returned to the site, and did his 2nd test. Stuart then called and told us that he had removed the stain. Staurt is awesome laid back and explains things to easy to understand none of the technical chats. Will now be buying the chemical that Stuart recommenced at tile doctor.
Thanks Tile Doctor
By Antony , Paignton, 26 January 2019
Stuart was great to work with. He communicated well and managed expectations throughout the process. He and Craig were timely when the work was carried out. We are very satisfied with the outcome.
By Tim L, Exeter, 07 January 2019
Stuart is superb and very professional at his job, I will have him do more work for me when its needed 100%
By Paul F, Exter, 01 January 2019
Stuart was great, he turned up when he had arranged to, the work was carried out professionally and I was kept informed as to progress. I would highly recommend Stuart to anyone who needs work doing on tile floors.
By Tim A, Buck Fastley, 11 November 2018
Great customer service and amazing result!
By Laura B, Honiton, 25 October 2018
Work needs to be done BEFORE decorations to avoid mess on new wallpaper.
tile doctor says you want decorations done first - which is mad
By Andrew D, Crediton, 24 October 2018
Very, very happy with the service provided and the professional ism of Stuart.
By Victoria M, Chard, 22 October 2018
We were extremely pleased with the result. Our path and hallway have been transformed and yet still retain their original victorian features. Just what we wanted. We were grateful for the advice to keep as many of the old tiles as possible rather than replacing them. The end result shows full respect for the more that 130 years that the tiles have been in situ.
By Ruth B, Teignmouth, 08 October 2018
I was so pleased with the results. I had been told I would never get rid of the stain created when the radiator leaked onto our stone kitchen floor, but thanks to Stuart it has gone. ?? Our Victorian tiled hall has been restored to its former glory too.
By Susie K, Newtown Abbott, 07 October 2018
Work was carried out with a minimum of fuss, disruption and mess. Our floor has been rejuvenated though the character has been retained. I am sure it would have been easy for us to have had a new slate floor but this was not what we wanted. Many thanks.
By Mike P, Launceston, 01 October 2018
Its pleasing to have a professional response to my initial request. This is frequently lacking in this part of the UK. The floor was cleaned and sealed and it has given it a new lease of life.
By Nigel S, Hessenford, Torpoint, 03 September 2018
Stuart did a great job on our floor and continues to provide support as we monitor and put a maintenance plan together. He provided a thoroughly professional service and courteous and friendly throughout.
By Jon L, Bridgewater, 03 September 2018
Stuart was very professional and gave helpful advice. I am very happy that my tiled floor looks so much cleaner and will be much easier to keep clean.
By Jill E, Yelverton, 27 August 2018
I was very happy with the way Stuart kept in touch. Coming in and cleaning / sealing the floor while we were on holiday worked well. The floor still doesn't look that clean but probably I should have had it sealed sooner.
By Carlonine N, Taunton, 24 August 2018
Fantastic job. Transformed hallway. Very pleased.
By Roger N, Lynton, 06 August 2018
Very happy with the work done by Stuart
By Amy A, Taunton, 30 July 2018
Great service and professional outcome.
By Jo P, Crewkerne, 27 July 2018
All very good
By Jessica B, Lympsham , 09 July 2018
Good job within the time scale.
By Tony B, Taunton, 05 July 2018
Stuart was very helpful in describing the treatment he recommended for my floor.He was flexible on dates and professional in the way he carried out the work.
The end result is that we now have a floor that has been returned to somewhere near its original look after 100 years of mistreatment and neglect!
By Neil R, Chard, 25 June 2018
Very helpful and friendly. Stuart did research to help solve an unusual problem.
By Peter N, Sydmouth, 23 June 2018
Very happy with the results. All stains removed and new finish is a big improvement.
By Mr , Misterton, 29 May 2018
Stuart Tomlin was excellent- highly professional and an excellent result with our tired grouting - the floor looks as if it is brand new. Stuart worked extremely hard and we are thrilled with the results.
By Emma S, Nr Taunton, 28 May 2018
Stuart was friendly, informative and fully professional at all times. Very happy with his work. Floors look so much better and shower cleaned up like new. Brilliant. Would recommend him, definately, with no hesitation.
By Janine M, Weston Super Mare, 28 May 2018
Scratched travertine tile repaired, excellent job would definitely recommend.
By Linda B, Torquay, 14 May 2018
Stuart turned up on time, was friendly and courteous. Very trustworthy and completed the job to an excellent standard and on the date arranged. Would not hesitate to recommend.
By Eileen M, Honition, 14 May 2018
Stuart worked tirelessly to complete the job in the 3 day window we had agreed. He sourced the correct tiles for a large area that was missing from our hallway floor and his worked is so perfect, you cannot see where the replacements have been made. He kept us fully informed of the process, any developments and he was always punctual and polite. He provided prompt aftercare information so the floor will cared for appropriately for many years to come. Well done, Stuart.
By Mandy R, Brixham, 14 May 2018
We were originally just going to ask Stuart to repair an area of the tile flooring that was damaged during the laying of a new 3 phase electricity cable. however he surveyed the whole area and gave us the confidence to patch in with new tiles a large area that had been replaced in the past with concrete and then painted in to match the tiles. He removed the concrete and repaired 2 significant areas in the middle of a large hall way and also repaired the thresholds into 4 rooms as well as cleaning and re-sealing the hall and a large conservatory.
He came back to reassure me about the build up of salts on the damp conservatory floor and we are waiting for better weather to make sure it all dries out fully.
Stuart was calm and confident, quietly getting on with a complicated task. It was a joy to see a real craftsman at work.
By Sheelagh G, Kingswear, 25 March 2018
prompt, chuck to budget, good communication and an outstanding finish. Tiled floor has been transformed
By Ben W, Colyton, 16 November 2017
Our limestone tiles were cracked and in places dirty and stained beyond belief. The result exceeded our expectations as deeply incrusted stains disappeared!
By Anthony H, Torquay , 13 November 2017
Stuart was very happy to come back and add a second layer of glaze when our older tiles absorbed the first patchily; we are very happy with the final result. He was professional and polite throughout.
By Robert B, Ottery St Mary, 24 October 2017
Fast and friendly service with care and consideration
By Mark D, Exeter, 26 September 2017
Stuart was very efficient, kept us in touch with what was happening throughout the process and helped to save money on the original quote by utilising different materials with our consent. A very good service.
By Charles S, Wellington, 16 August 2017
Stuart communicated well with me throughout. His work was exceptionaland I cannot praise him enough for the job that he done. I will be using stuart again in the future.
By Paul W, Plymouth, 12 August 2017
The result exceeded our expectations. A great job. 11 August 2017
By Clair A, Truro, 11 August 2017
Stuart was very professional, a good communicator - by email and in person - worked as quickly as the job would allow and turned up on time. Where there was heavy staining, he tried three of your different applications. The main area is a lot better but there are still a couple of patches and one bad area, although thankfully that is in a less obvious position. Perhaps our initial expectations were just too high but overall, we are pleased with the cleaning and finish.
By Elena F, Bideford, 10 August 2017
My only slight gripe is that it took us a day of hard scrubbing to clean up the walls afterwards. Surely it would be relatively simple to stick an 18 inch high sheet of plastic around the room to catch the worst of the splashes.
By Francis D, Yealmpton, Plymouth, 05 July 2017
Great service and the floor looks like new again
By Elaine M, Ashprington, 03 July 2017
Stuart, was friendly, professional and did an excellent job restoring our slate tiled wet room to its original appearance. Thank you Stuart.
Ian & Kim
By Ian M, Sidmouth, 04 May 2017
Stuart was amazing! I though that I was in for a huge bill and a long job. I was so wrong! He did an excellent job on my damaged marble (I had broken a bottle of vinegar on it) and he gave me great advice on how to look after my floors. He should come with a superman outfit
By Sylvia C, Ugborough , 03 April 2017
I am delighted with the amazing transformation to our conservatory floor. Your repairs to the cracks on ceramic tiles in our kitchen have saved us a fortune and the hassle and are relieved we will not have to replace the tiles now.
By Mrs N, Excexcter, 22 March 2017
Stuart restored a slate floor, which had been hidden under concrete, to perfect condition. Having decided on a plan of action he explained it in full and worked for long hours, in not the easiest of conditions, to finish the job. When the owners of the property requested different finish to the floor he accommodated their request to perfection. Communicative and careful throughout he left clear after-care instructions. His work has reinstated the floor and enhanced the room. Absolutely no hesitation in recommending Stuart to anyone considering a similar project.
By Jane S, Tiverton, 03 March 2017
Please change my name to Mrs Piper as requested.
Stuart restored the tiled area of our wet room shower. We are very pleased with the result and would recommend him and the tile doctor service.
By Mars P, Ilfracombe, 06 February 2017
Thank you so much for all the hard work. We are very pleased with the floor- it really looks super and certainly puts my hours of work with Jif and a Brillo pad into context!
By Emma W, Cullompton , 06 February 2017
Stuart contacted us on the same day I made the enquiry and came to give a quote that evening. He then returned to do the job the next week as we needed it done at short notice. Very pleased indeed with the all-round service.
By Noel S, Axminster, 05 December 2016
I am very happy with the results of Stuart's work
By David H, Tavistock, 12 November 2016
The ceramic tile areas including a double width flight of entrance steps had accuulated 27 years of grime, lime deposits,salt which had formed crusts in some places, staining in other and accumulated in the grout.
Stuart worked tirelessly using many different applications and the end result is we now have beige grout, it was always thoght to be black.
The cleaned area is not perfect yet, but taking account of the terrrible condition they were in I am well pleased particularly since other companies declined to quote. Stuarts saying 'we will not be beaten' is a welcome change.
Will be booking follow up maintenance visits.
By Richard D, Brixham , 16 October 2016
Thank you our hall floor looks great
By Sandi S, Exmouth, 06 October 2016
Very professional, on time. Was flexible on dates to help us finish with our home project. Provided full details about after care. The result was very good too and we only wish we had done it sooner. Definitely worth renovating your old flooring rather than covering it up or taking it apart to have it re-tiled. This way we could keep the "old floor" feature in our period house. Thank you.
By Locqueteau , Exeter, 18 August 2016
Friendly, efficient and knowledgeable. Very good communication in the planning process and helpful in meeting our time requirements.
By Mrs J, Truro, 10 August 2016
The work was carried out in a professional manner, with excellent results.
By Lesley , South Molton, 05 August 2016
Stuart was very pleasant and professional. My only concern is that as the grout wears off a little, the line of soiling in front of the sink seems to be reappearing.
By Mrs S, Exeter, 28 July 2016
Stuart was punctual to the minute and thoroughly friendly and professional at all times.
We are very pleased with the floor and highly recommend him.
By Ryan S, Woodbury, 25 July 2016
Very good work,we are very pleased with the result.
Stuart was a very professional hard worker and gave us clear advice on taking care of the floor.
By John C, Colyton, 15 July 2016
Friendly, professional and quick. Superb service.
By Shirley D, Ogwell, 13 July 2016
We are very pleased with this refurbishment of old quarry tiles, which have regained colour and texture.The overall slight gloss added to both these and the newer tiles next to them makes a huge difference to the whole picture.The cleaning and maintenance guide is also very useful. The bill was also very reasonable for two intensive days work - many thanks.
By Sarah C, Tiverton, 27 June 2016
Great job. The old floor looks good and has been given a renewed life adding great character to our dining room.
By Lorraine G, South Molton, 06 June 2016
Very happy with the services and products, the floor now looks exactly as we wanted it to. Would Recommend.
By Mrs H, Appledore, 12 April 2016
very happy with the work carried out, thanks
By Lizzie W, Bude, 10 March 2016
Stuart completed the restoration of a stone floor within a Grade II listed building. He completed milling and polishing of the 200 year old stones over around 50m2.
The outcome of the work was amazing; the floor was transformed from a dull grey colour to a finish like marble.
Stuart also helped me achieve listed building consent with reports he produced on the condition of the floor. His reported were issues to Plymouth council as part of the planning process and aided the planning consent.
Great service provided and looking forward to working with you on again on the next project.
By James Y, Plymouth, 21 February 2016
The Hallway looks so much better now than it did before, and the Tiles have cleaned and polished up a Treat, Would Recommend.
By Sara H, Exeter, 21 February 2016
I am so pleased with the service Stuart provided. After the initial quote and patch test I felt under no pressure to ask him to proceed, but I was happy with the quote and he arranged a date convenient to me. I am chuffed with my floor, it looks great. The after care has been great also. Thank you Stuart.
By Jennie A, Barnstaple, 21 December 2015
Stuart was extremely hard-working, efficient and professional at all times. We are very happy with the results of his work, our floor looks brand new again!
By Marc A, Barnstaple, 14 December 2015
Stuart was very helpful and explained fully and comprehensively the procedure he was carrying out in cleaning our floor. He was very knowledgeable in his subject matter which instilled a confidence in us as clients that our floor was in the best hands possible. I would have absolutely no hesitation in recommending him most highly to any future client wishing to engage his services.
By Kevin H, Penzance, 06 December 2015
Stuart was very methodical and worked hard to complete the job. We were impressed that he managed to achieve a consistent finish and remove some stubborn marks from the floor. As we are having a new kitchen installed, our desire was that the 8 year old floor would also look new. This was achieved and we are pleased with the final result.
By Mar A, Shirwell, 04 December 2015
Stuart arrived on time and did a great job but could not complete due to the state of the tiles but gave me good info on what I need to do and will hopefully get him back to finish job next year. Nick
By Nick S, Helston, 30 November 2015
Stuart worked really hard and achieved a brilliant result
By Sarah G, Holsworthy, 25 November 2015
Stuart kept us informed, re what he was doing, and which rooms were to be done next. He advised about spills, and how long each room would take to dry, enough to walk on in the plastic shoe covers he left with us. Overall a good service.
By Mrs B, Beaworthy, 07 October 2015
Stuart provided an excellent service, although I hadn't quite realised how messy cleaning the tiles would proof to be. Stuart was happy to return several times to ensure I was happy and nothing was too much trouble.
By Sarah W, Axminster, 01 October 2015