Dennis always arrived promptly, was very thorough and hard working. He took the time to explain the process to me and was always happy to answer any of my questions. . I would not hesitate in recommending him to friends and family.
Liz Dood, Basingstoke 10 January 2018
Dennis was the ultimate professional, prompt ,polite and a pleasure to deal with, the transformation to the tiles in the shower is amazing, would have no hesitation in recommending him. A first class job .
Josie Thomas At The Haven , Maidenhead 23 December 2017
Dennis was friendly and professional at all times and did a brilliant job of cleaning up my 2 bathrooms including the showers. I would recommend him any time.
Grahahm Shore, Erley 10 December 2017
Dennis was friendly and very professional. He even offered to clean the tiles in our small downstairs toilet and renewed the silicone around our bath. Would definitely recommend him. We are thrilled with the results.
Jackie Pike, Reading 09 December 2017
Excellent work done by Dennis. We are very pleased with the results.
Divya Unni, Winnersh 06 December 2017
A very professional service. Dennis explained each step of the process thoroughly, excellent attention to detail, tidy and meticulous. Our travertine floor has been transformed and looks new! Highly recommend Dennis.
Vic, Mortimer 03 December 2017
Dennis did an excellent job of refurbishing our travertine kitchen floor. He was professional and extremely pleasant to have around. He explained the process very well and also ongoing maintenance. I would not hesitate to recommend him. We are delighted. Thank you. Judith Edwards
Judith Edwards, Ascot 24 November 2017
Dennis Buckland did a fantastic job on the tiles and grouting in our bathroom. Our bathroom looks nearly new now. Thank you very much! I would definitely recommend Denis to friends/family in the area.
Mrs Emma Dallimore, Slough 09 October 2017
Outstanding job- exceeded expectations. We have used this service for a second time and will be using in the future as well. Highly recommended.
Ewa Cowling, Ascot 27 September 2017
From the moment of the initial contact from Dennis right the way through to the completion of the work he was highly professional. Absolutely delighted with the result!
Tom Stockwell, Mortimer 20 September 2017
Great Job, thanks!
Carmen Oliver, Thatcham 19 September 2017
Was delighted with the service. Dennis is very personable and very professional in his approach. He explained the procedure he carried very clearly with very good after care advice being given. I was so grateful that he was able to come and do the work at such short notice.
Mrs Hancox, Maidenhead 04 September 2017
Very polite and tidy team. Well done
Laurence Tuck, Warfield 29 August 2017
Dennis Buckland arrived on time. He was extremely polite and helpful, explaining the process required to deal with our Victorian tiled porch. He worked hard and efficiently and We are delighted with the result. We would happily recommend this young man to anyone.
Mrs Beard, Bracknell 17 August 2017
Dennis came to deep clean a limestone floor that had become grubby and dirty over a couple of years of use. We are so pleased with the results - we think the floor looks even better than it did when it was first laid. He took the time to explain the work that was being done and why, and was happy to answer our questions. We now have a lovely floor that we're proud of and we honestly couldn't be happier with the service. Would highly recommend.
Jo Romero, Tilehurst, Reading 11 August 2017
There were a few delays in getting the appointment booked in however once contact was made the service was excellent and Denis was very professional and informative and the job was done to a high standard with no mess left behind. Would highly recommend them. They just need to improve there process around initial contact.
Yvonne Innes, Reading 08 August 2017
Everyone involved were courteous, helpfull and cheerful. Dennis was a really good person, cared and did a very good job.
More than happy and would definitely use and recommend your company in the future.
Jacqui Brett, Nr. Slough 05 August 2017
I had my patio and path cleaned and sealed. The service from the whole team has been exemplary from start to finish and I am delighted with the work that has been carried out. My particular thanks to Dennis who was friendly, helpful and exceptionally professional. He explained everything he was going to do and why, kept me informed throughout and worked really hard to produce a fantastic fantastic finish on my patio and path. I'm really grateful and will most definitely be recommending to friends. Thank you.
Damien Randall, Thatcham 04 August 2017
Very glad we kept the old quarry tile floor and called you into restore it. Many thanks
Mrs Clare Evans, Greenham 26 July 2017
Awesome service. Dennis was terrific, punctual, polite and did a great job. Would highly recommend
Derek O'sullivan, Reading 02 June 2017
Excellent service- very polite and pleasant young man Dennis? doesn't show on drop down. Floor looks like new
Margaret Balaam, Wokingham 23 May 2017
We are really pleased with the results from the tile Doctor.
All the communication prior to the work being done was excellent and Dennis worked really hard and was very friendly.
Naomi Gibbins, Wokingham 15 May 2017
Professional and prompt and excellent result. Thank you!
Deborah, Ascot 13 May 2017
Delighted with the result
Michelle Leveridge, Cookham 11 May 2017
Dennis was the restorer who renovated our Victorian tiles in our basement which had suffered damage due to damp. He spent two days carrying out the restoration and the results are quite remarkable. I'm glad We took some before and after photographs to remind ourselves what a sorry state they were in before the work was carried out. Dennis was prompt, very polite and hard working and did a superb job. Many thanks. We are very happy customers.
Gordon Hadley , Reading 29 March 2017
We contacted tiledoctor and arranged for a free estimate to bring two bathrooms up to standard after 10yrs of lime scale build up and general neglect to the slate floors and ceramic tiles. Dennis struck me as a genuine chap who detailed precisely what he would do and I quickly understood this would be a full days work using various products requiring various applicators etc. We went with the quote and when Dennis had finished - wow were we pleased with the results! Tremendous, so pleased we went with them.
Peter Powell , Reading 29 March 2017
I was amazed at how well my tiles came out. I several holes in the tiles due to drilling and you can't tell they were ever there, now I have no need to re tile the bathroom.
I also had the grout whitened in my kitchen and tiles professional cleaned and sealed, again the floor looks like new.
Julie Stephenson, Wokingham 23 February 2017
First class service from start to finish, timescale/appointments on time, overall above expectation.
Ian Brownlie, Beenham 28 January 2017
Work carried out exactly as stated and very friendly staff
Alastair Kidwell, Newbury 13 December 2016
Tim and Dennis were excellent, they gave us honest and fair advice regarding the floor clean and even advised us not to have additional work done, I wish all tradespeople were this ethical! Dennis completed the work itself and could not have been more helpful and polite. We have already recommended them to our friends and are delighted with the results.
Paul Westaway, Wokingham 12 September 2016
We had a tumbled marble floor laid quite a few years ago and have never been happy with the finish. (Person who laid it got grout all over the tiles which permanently dulled the finish). I could only get a shine with polish which made the floor slippery. The tile doctor was our last resort as we were seriously considering getting the tiles ripped out. Can't quite believe how great the floor looks now :). Wish we had consulted the tile doctor before. And great service. Definitely recommend.
Linda Lawrence, Reading 25 July 2016
The refurbished tiles now look lovely, especially the area that had languished for many years under a laminate floor. The floor may be 100+ years old but it has definitely been given a new youthful finish Thank you
Julia Holland, Newbury 28 June 2016
Very knowledgeable and professional
Mr Williams, Redding 11 June 2016
Very good service. Floor now looks great.
Sarah Lowden, Cookham 09 May 2016
I had two bathrooms with stained travertine tiles, and after the surfaces were machined to get the stains out and finished with sealant they looked fabulous.
Melissa Conville, Sunningdale 29 April 2016
I was very satisfied with the professional service and I would use Tim Colenutt again
Mrs Lesbitt, Calcots 29 March 2016
The restoration of the tile did not reach the standard I was expecting based on the sample cleaning and the promise that the result would be 20% better than the sample cleaning. The tiles do not look much different than they did before cleaning, though now they are shiny.
Rodney Jones, Reading 29 March 2016
We have had great service from Tim at Hook Cleaning Services. Communication was great - emails responded to quickly, things explained. Polite, efficient, no mess and a thoroughly professional service.
Jackie Hart, Warfield 14 March 2016
Tile Doctor worked really hard on the Victorian Hall Tiles and managed to get rid of most of the ingrained "ripple effect" from the old carpet underlay that has seeped into the Tiles. They also sorted out the salt deposits that came up over the Weekend and they did a nice Job of sealing the Tiles on Monday.
We are VERY pleased with the results.
Gary Moye, Thatcham 07 March 2016
as the floor dried i can see a couple of missed places with the sealant. i will call Tim to come back but understand it would have been impossible to notice with the wet floor
Parish Administrators, Newbury 03 March 2016
Dennis arrived promptly, he was extremely professional and did a fantastic job of restoring our kitchen and conservatory tiles that never looked clean. After Dennis finished cleaning and sealing the grout in a lighter colour to compliment the tiles, it looks like a completely new floor. Really pleased. Thankyou
Denise Finch, Bracknell 23 February 2016
very professional and excellent work.
Mr Elkhazen, Boxford 05 February 2016
Both Dennis and Tim were very professional and went above and beyond to help.
Jessica King, Maidenhead Riverside 21 January 2016
We have just had our lounge/ diner and utility room floor cleaned and re grouted. We are really delighted with both their excellent Customer Service and professional approach to our requirements. Dennis was well informed about all aspects of your products and was meticulous in the way he approached the cleaning and re grouting process. On the two occasions he came into our home , he was courteous and informative and took time to demonstrate and explain what he was going to do. He worked hard all day to get the job completed which was no mean feat as its a big area to treat.
Tim has also been a great help with advice regarding maintenance , products and future cleaning. Nothing was too much trouble. His company must be an asset to The Tile Doctor organisation and the dirty looking floor we inherited when we moved here now looks like new. I would not hesitate to recommend them to any future prospective customers.
Jo Gould, Wokingham 13 December 2015
A very professional & quality company. Really pleased with the results. Looks like brand new.
Melanie Kaye , Reading 18 November 2015
There were a couple of areas where 'brushmarks' seemed to be embedded into the tiles, and there is one area of the skirting board with product on it. Overall, however, we were very happy with the finish and look.
Daniel Cox, Fifefield 25 September 2015
Tim was very pleasant to deal with as were his staff and we are very pleased with both of the finished jobs and would recommend Hook Cleaning Services.
Andrew Baum, Reading 21 September 2015
Outstanding service and quality of work. Highly recommended.
Ewa Cowling, Ascot 11 August 2015
The men that came and carried out the job were all very helpful and professional and I would definitely use them again
Elizabeth Hindley, Reading 11 August 2015
From the start with the initial survey and quotation, through to job completion, Tim and his guys were very professional, friendly and accommodating. The quality of their work was exceptional and has totally transformed our kitchen! Excellent service. Very satisfied.
Mr Mike Zuill, Woodley 02 July 2015
Tim v patient with me trying to get back due to new v busy job. Very pleased with advice and service. Left all clean and tidy. Would definitely use service again and recommend to friends
Alison Russell, Maidenhead 18 March 2015
We were very happy with the work done. The workman did not leave until we were completely satisfied. He cleared up all his mess and left the room very tidy.
Mrs Muller, Bracknell 26 February 2015
Very professional, helpful and dedicated to doing an excellent job that you are totally happy with. Both Tim and Dennis were very professional, friendly and committed. There was a slight problem with our floor, which was not an easy one to deal with, and they both dealt with it superbly. Very happy with the result. Thank you Hook Cleaning Services.
Pam Clee, Thatcham 14 February 2015
Very professional and well organised. Good product. Would recommend.
Neil Boyd, Sandhurst 26 January 2015
We are very pleased with the results.
Peter Young, Cookham, 11 November 2014
Tim was first class. Efficient, helpful and professional.
John Sharman-munday, Maidenhead 22 September 2014
very good and friendly service = there is some minor rework required and tim has been very efficient with arranging another appointment to review
Miksha, Maidenhead 11 August 2014
The job turned out to be more challenging than any of us expected, but we are happy with the outcome.
David Russell, Inkpen 23 July 2014
Really quick fitted us in almost immediately and worked very early until very late to ensure the job was done in time. Wouldn't hesitate to recommend them.
Lucy Dickinson, Reading 18 June 2014
Very professional and helpful service. Thanks very much.
Joanne Taylor, Swallowfield 16 June 2014
Fantastic job, really helpful would recommend to friends
Linda Davis, Newbury 03 June 2014
Just had our Tiles cleaned by Tim Colenut from Tile Doctor Berkshire and The result was excellent, far beyond expectations and service from initial survey to the actual cleaning was outstanding, would highly recommend Tim at Tile Doctor and your products.
Richard Young, Maidenhead 28 May 2014